Brooklyn, New York hotel rooms at the Best Western

"The room was small but great! It was hard finding a nice hotel for an affordable ish price that is in a good spot in Brooklyn. But this hotel was perfect for us! The free water on the first floor was the best. Super convenient location and very friendly staff. You do need to pay for breakfast. "

"Nice clean "

"The stay was wonderful—an attentive staff and excellent cleanliness throughout. The breakfast was a bit more limited than I expected and quite crowded, but everything else was perfect. The location is fantastic, right in the heart of Brooklyn, close to everything and just steps from DUMBO. It’s a much quieter area of New York, yet with very easy access to Manhattan. The hotel also offers partner parking, which made our stay much more convenient and stress-free—something that can often be a challenge in NYC. I would definitely stay there again!"

"Front desk staff were rude and dismissive. Rooms were terrible. The bed was insanely TERRIBLE. It creaked and sounded like it was going to break. The mattress was full of lumps and sinking holes. Can't believe this was acceptable in any way. Bathroom was the only descent part. Yet there were no hand towels, ever. And getting extra towels was like pulling teeth. There was no option to fold out suitcase. Front desk said they have NO LUGGAGE RACKS! So it was a miserable stay and uncomfortable stay. The shared diner's staff was terrible also. We were a large group and the waiter filled our coffee cups out of courtesy but when we paid the bill they charge us for each fill! They never asked and just filled the cup and never told us it was charged like that. What a bullsh*t ripoff!! The waiter was extremely rude. Never will I ever stay at this place again. Don't believe any reviews that state 10/10...they are lies and no doubt paid reviewers. What a joke!! Such a huge REGRET! "

"Great value! Comfortable bed. SMALL room but well thought out. "

"Clean, safe, quiet. Friendly staff, comfortavle enough beds, & decent water pressure. Found free street parking 1 block away."

"Staff was friendly and helpful "

"Mold in shower, lamp with no knob to turn on, shower head full of crud, bloodstain (?) on sheet-- it was awful. Nice employees, but the room we had was one of the worst ever. Reviews are either fake, or we got the 1 terrible room. Fronr desk was apologetic, had no idea, gave us late check out. Better than nothing at all i guess. "

"Need to improve breakfast quality "