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“Nice clean n very quiet place”

“The staff was a pleasure to meet very kind and helpful!”

“Me robaron dinero en mi habitación .No es seguro”

“Great place to relax and have a good time .”

“Exelente servicio,buenas facilidades las habitaciones muy limpias y ordenadas. Volvere pronto.”

“Excelente comida en todos los restaurantes a la carta, buenas atenciones en los bares, los buffets necesitan un poco de variación diaria en las comidas, casi todos los días es igual ! Cómodas y amplias habitaciones, muchas piscinas para escoger el Ambiente que quieras o necesites en el momento !”

“Beautiful resort grounds but there is some room for improvement. Alot of the staff does not speak English which made communication a challenge, at night the grounds are really dark and hard to navigate, the rooms do lack a do not disturb sign. More variety needed at the Yolo 24/7 restaurant, and the menus at the specialty dining lacked accurate detailing. Besides that it was a great experience for our family, we had a great spa session, and the kids enjoyed the pool and splash areas! Would...

“En el último piso por tener techos tan altos el aire acondicionado no logra enfriar bien el espacio y es un poco incómodo para dormir”

“Most of the rooms are about a 20-minute walk from the lobby. There are a few golf carts that are supposed to take you there, but we still found ourselves waiting more than 10 minutes most of the time. The food was good on most days. The staff wasn’t very helpful. If you don’t specifically ask for help, you probably won’t get any. This applies to everything from getting your luggage to your room (they left ours at the lobby for hours) to getting directions to the gym (which is actually closed,...

“Realmente me gustó mucho todo. 👌Superó mis expectativas. Espero poder volver pronto, Dios mediante.🙏”

“10/10! Keep in mind that the resort is amazing no complaints other than they do not own a first aid kit on the property so pack your own. My husband stubbed his toe on one of the doors and it ripped his nail off and he was bleeding and this happened at night after hours so I called the butler to please get us the first aid kit and they said that they did not own one of these.. this took my by surprise since it is a family friendly resort with children but we resolved the issue in the end by...

“The hotel was beautiful, clean, and had a very pleasant atmosphere. The pool bar staff were friendly and attentive, and I would consider staying here again. However, some employees need to improve their customer service skills. During my stay, I visited Yolo, the 24-hour fast-food area, and had a very humiliating experience with one of the employees. I was having difficulty getting comfortable in the chairs, and instead of handling the situation discreetly and respectfully, the employee loudly...