“Room phones unfunctioning, and remained so despite my reporting them useless. Hand-held shower sprayed everywhere except where it was aimed, toilet required me lifting the tank lid multiple times to fix the valve. I got the feeling no one but housekeeping ever checked rooms for safety or operability. Breakfasts repeated 2 out of 3 days. Sometimes felt as if they’d been heated sometime in the past. Saw almost no staff even smiling. Guess that’s too expensive in NYC. Disappointing experience...
“Room phones unfunctioning, and remained so despite my reporting them useless. Hand-held shower sprayed everywhere except where it was aimed, toilet required me lifting the tank lid multiple times to fix the valve. I got the feeling no one but housekeeping ever checked rooms for safety or operability. Breakfasts repeated 2 out of 3 days. Sometimes felt as if they’d been heated sometime in the past. Saw almost no staff even smiling. Guess that’s too expensive in NYC. Disappointing experience...
Robert