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"Great location, easy check in and room was clean and well presented. "

" Very clean room bathroom a little dated Spa very nice "

"Fantastic stay! "

"Beautiful hotel, very good customer service. Only downside was the breakfast. We were charged £17 per person for a pretty lacklustre offering. My husband requested pancakes which were on the menu for an additional £2.50, so we were expecting a spectacular stack as a result; what he got was a couple of shop bought small pancakes to go with a very dry sausage and one rasher of bacon. Given that everything else was top-notch in the hotel, we feel they should perhaps review their breakfast and invest in some local specialities for the price charged - and definitely not charge extra for a couple of floppy pancakes."

"The room was very clean, the bed was really large and comfortable, the receptionist we met on arrival and departure was very kind, friendly and made us feel very welcome, also the domestic team were equally helpful and friendly. We were able to book a late checkout at no extra cost which made our stay even better. We really enjoyed our stay here, and would definitely stay again when we visit York. "