잉글랜드의 온천 호텔

“They treat tourists as suspects and necessary evil, and add service charges for no reason and for doing nothing. The spa lady was rushing guests out of the spa already 30 mins before closing (for a 2 hour slot its 25% of the time left), even though we explained we won't be showering in the spa, just in our rooms afterwards. She was very aggresive, took my friends slippers away and I practically had to clutch to mine to avoid losing them. She was repeatedly asking us to leave between 8.30 and...