Miyajima, Hiroshima hotel rooms at the Sotetsu

"Staff was good and the place was clean ! Interesting they would prefer to have people loiter in their lobby for 3pm checkin sharp opposed to letting them go up if the room was available half an hour earlier. Like we were all at the starting gates awaiting for the whistle to blow! Didn’t find this in all the hotels we stayed in, it really stood out …… easy to find "

"Yes "

"Breakfast is great, bit of everything and a great view of the cherry blossoms along the river! Location is just amazing, walking distance to quite literally everything! Would definitely stay again and recommend to all!"

"Nice hotel with great amenities but gym, pool and spa are not included with extra fees!"

"Beautiful hotel … beautiful room. Great location. Will definitely stay here again if in Hiroshima. "

"The reception is on the 14th floor. Staff are mixed with some very friendly and some indifferent and shouldn’t be working in hospitality. The cleanliness is fine although far too much bleach is used the problem is with state of the bedrooms with numerous (too many to count) stains on carpets and headboards. It’s quite frankly appalling for any hotel but especially one purporting to be of 4 stars. N.B. we’re not blaming the cleaners here but questioning the managements inability to check rooms. The team and hotel lack generosity and penny pinch at every opportunity. You are given a drinks voucher at check - please note this is for a half a small beer or a half measure 75ml of wine in a plastic cup. N.B. The hotel charges for changing of sheets. We also noted that the restaurant is doesn’t accept bookings for dinner but when you turn up all the tables/slots have been reserved. The standard of bathrooms and and bedding was average. Without question the worst hotel we’ve been too in years and certainly the worst in Japan. "

"Everything was awesome. Great place to stay."

"Clean and good service"

"Beautiful traditional tatami hotel. You pay a huge premium for staying on Miyajima and it’s worth every penny. Lovely staff. We didn’t eat at the restaurant but found several lovely places nearby. "