Find hotels near One New Change, London from ₩233,748

"Cool place in a great location, right on the water. Loved the living space but felt that the sofa could have been comfier. Check-in was 4pm which meant we had to find some activities to keep us occupied during the day to kill time (my fault as I assumed check-in was generally 3pm). Unfortunately there were two fire alarms in the morning, one of which woke up my partner who wasn't feeling well. The staff were amazingly kind though and gave us a 12pm checkout to help her get some more sleep before our busy day in the city."

"Hotel well located and staff very accommodating"

"I like the location as it is convenient and close to lots of interesting things. But the hotel itself is very old. The toilets were not flushing properly. It was hot in the rooms and we had no control on the thermostat. The entrance smell like fish all the time."

"Dear Hotel Management, I am writing to express my disappointment regarding the handling of my recent booking and cancellation request at your hotel, where I have stayed regularly for the past 15 years whenever visiting London. After the Middle East conflict began, my flights were cancelled and I contacted the hotel requesting cancellation of a booking, but I never received any response. Recently, I again chose your hotel for a one-night stay. Due to flight delays, I arrived at 6 am and appreciated the late checkout extended until 5 pm. After my London–Rome flight was cancelled, the airline initially rebooked me two days later, so I extended my hotel stay for 3 nights through Expedia at a cost of about AUD $1600. Only 30 minutes later, the airline advised I could depart the same day. I immediately spoke with reception and was told the booking could be cancelled, and I was given a cancellation number so Expedia could process the refund. However, when Expedia contacted the hotel, the cancellation was rejected. Expedia is now asking me for the receptionist’s full name and role, which I find unreasonable. Guests should be able to trust information provided by hotel staff. This situation has seriously damaged my trust in the hotel. After 15 years as a loyal guest, I feel this matter has been handled unfairly and I respectfully ask management to review and resolve it fairly."

"Breakfast buffet was great, room was a bit small but perfect for solo traveler. Location was perfect ! Nightlife is literally walkable ! Theatres are walkable! Restaurants are walkable! Hotel is super clean , nice cute gym! Would definitely recommend! "

"No outlet in bathroom. Very small room for 4 beds, almost no walking space. "

"Clean room. Nice view at the 12th floor bar."

"Great hotel, convenient location right near a bus stop that took us to all the attractions we wanted to see. The rooms are small but very clean and exactly what we needed. The breakfast for £8 was delicious and we really enjoyed the unlimited tea and coffee options available. Would stay here again!"

"This hotel was lovely, calming and the perfect refuge for a big city. Very few hotels match the level of hospitality offered here. We loved our stay! So comfortable, so beautiful! Very luxurious and elegant."