โThis hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced.
On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...
โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โGreat location and walkable
To Progressive Field, Rock and Roll Hall of Fame, Jackโs Casino and many more. Fidelity is a cute boutique hotel with great staff from valet to check in to dining in their onsite restaurant. โ
โLinens were not up to par. Had alot of crumbs on them. Markings on furniture. Towels were dingy and out of date and staff didnโt have any extra towels for us. First night our door handle broke and we couldnโt get in our room without maintenance fixing it. But itโs close to my job so the area was very convenient. โ
โGreat location to Rock Hall, stadiums and theater district. Great staff, fantastic breakfast, comfortable and convenient. Walkable to restaurants, etc. Felt safe walking area at night. Parking lot is right next door. Reasonable parking rate. Would stay here againโฆโ
