카리브 해의 호텔 검색

“Todo fue genial”

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“I had a fairly ok/good time at this resort. The food was okay. I didnt like that they didnt have inclusive things for kids in the late hrs..Kids come with adults and because you have kids doesn't mean your bedtime is 9 or 10 pm too...something like karaoke at 10 should be inclusive. This was over the family side so it was ridiculous that this was the case also the vr game is for 13 yrs and over my 9 year old who loves games etc couldn't enjoy it and that is one of the main reasons I chose this...

“The property itself was beautiful, and our room was clean and comfortable. However, the level of service and treatment from several staff members significantly impacted our overall experience. As a father traveling with my wife and two daughters, I was disappointed by the lack of professionalism, courtesy, and customer service throughout our stay. On multiple occasions, staff were rude or dismissive when we requested assistance, often responding with attitude rather than support. One...

“Careful of the doors to your hotel room. The AC is great but terrible for a wooden door. Had problems with the door when I arrived and checking out.”

“I didn’t like how there was literally only Spanish music 24/7 I understand it’s a Spanish speaking country but even when I was telling the djs and entertainers they like they didn’t care Tip: bring your own little speaker Also the ppl at expand listen it I don’t think trying to forcefully get me to buy your time share at my hotel where I’m trying to relax is the right thing to do And mind you they don’t come off as so. They literally told me and my wife (oh we will show you the best...

“Had some maintenance issues with our room but the staff were very helpful with fixing everything quickly”

“Very clean, check in very slow”

“good”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Hyatt resort all facility and surounding is wonderful.”

“Gorgeous resort and the food was wonderful I will definitely be coming back, we had issues with our air conditioning which was expressed to staff several times, they would write reports but this issue was never resolved and no alternative was given. Other than our hot room and no fans available in the resort we had a great stay at this resort.”

“Amazing!”