“The room view was beautiful. The wine was thoughtful. However, most of the staff seemed stressed and overwhelmed during interactions. The night staff was nice though.
I also had a towel with two dark large face prints makeup on it. It was quite alarming stepping out of the shower to find. At checkout, I was offered to waive a service fee which I didn’t realize was even applied.
We didn't get the opportunity to use the amenities. After the shower incident, we were turned off. Cleanliness is...
“The room view was beautiful. The wine was thoughtful. However, most of the staff seemed stressed and overwhelmed during interactions. The night staff was nice though.
I also had a towel with two dark large face prints makeup on it. It was quite alarming stepping out of the shower to find. At checkout, I was offered to waive a service fee which I didn’t realize was even applied.
We didn't get the opportunity to use the amenities. After the shower incident, we were turned off. Cleanliness is...
Raquel