“We recently stayed at this hotel, and unfortunately, our experience did not meet our expectations.
When we arrived, our room was ready, we arrived almost two hours before the standard check-in time. The staff upgraded us to a bay-view room, explaining that the room we originally booked had a water leak. While we appreciated the upgrade, it seemed like the room was not fully ready for guests. The closet was missing its door, and the bathroom did not have a ventilation fan to remove the steam...
“We recently stayed at this hotel, and unfortunately, our experience did not meet our expectations.
When we arrived, our room was ready, we arrived almost two hours before the standard check-in time. The staff upgraded us to a bay-view room, explaining that the room we originally booked had a water leak. While we appreciated the upgrade, it seemed like the room was not fully ready for guests. The closet was missing its door, and the bathroom did not have a ventilation fan to remove the steam...
Marcela