Riviera Maya, Mexico hotel rooms at the Independent

"Our stay at TRS Yucatan was truly above and beyond. Antonio and Miguel, our personal butlers, made the experience exceptional by coordinating transportation, activities, and reservations throughout our stay. I can’t imagine an all-inclusive without a personal butler now, and it’s why we’ll be choosing TRS resorts going forward. The rooms were spotless and serviced multiple times a day. The food was outstanding at every TRS restaurant, and there was so much to do that we never felt the need to leave the resort. Every staff interaction was warm and welcoming—we honestly felt like celebrities. The spa was incredible and worth every penny. We planned one visit and ended up booking a second. Drinks were well crafted and served in glassware, which we appreciated. The CHIC show exceeded expectations with a unique seven-course meal and amazing performers. We can’t wait to return!"

"Very kind and welcoming hotel was amazing staff was great "

"Room was great! Always clean and restocked with grab towels, beer, water! Staff at every bar was so friendly and helped out! Food was great. Never had a bad meal anywhere. Sometimes the main course portions are a little small but just order an appetizer or soup and you’re good. They cater to you when booking through Expedia compared to other companies. You get a different colour wristband and they know to look after you. I honestly wouldn’t book through another company knowing that. "

"The common areas are kept very neat and clean. The staff is super friendly. This was also a very kid-friendly option. They had shows for kids and adults to enjoy every night. There were several animals to look at as well. The pools were kept very clean and also had family activities to enjoy. We also loved that they played music at the pools and beach. "

"concierge service Is really good "

"Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first. "

"We love Secrets! Each location has the best staff, food and the property and is absolutely beautiful. "

"We stayed at Bahía Príncipe Luxury Akumal for three nights and four days, and everything was perfect. We were pleasantly surprised with a complimentary room upgrade, which made our stay even more special. The staff was extremely friendly and welcoming, and the entire resort was very clean and well maintained. The buffet options were fantastic with plenty of variety, and we also appreciated the availability of room service. While the room service food menu is limited, we actually loved being able to enjoy our meals in the privacy and peace of our room. Another great perk was having access to other resorts on the property, which gave us even more dining and activity options. Overall, it was an excellent experience and we would absolutely return."

"Everything and everyone was perfect. My wife and I had an amazing time for our honeymoon. We will definitely be going back to this resort. "