리비에라 마야의 럭셔리 호텔

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“시설 ,직원친절함,음식등이 매우훌륭했슴 시내와 접근성을 위해 셔틀버스등이필요해보임 위치와 주변호텔등과 콜라보등이 좋았슴”

“객실 외 리조트 시설 (수영장, 스파, 식당 등) 및 직원의 친절이 지금껏 머물렀던 곳 중에서 가장 최고였습니다. 다만 체크인과 체크아웃 과정은 직원 성향 차이인지 편하지 않았네요.”

“Excellent staff”

“They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

“This property was amazing! Very clean. Beautiful views. Incredible food. Exceptional service. Perfect place for my family to relax.”

“Wonderful Resort for those who want to get away from “the scene” . Excellent staff, superb service and accommodations. Comfortable. Not fancy or pretentious. Great Resturant on the premises. Ocean front paradise. I have already booked my return.”

“Kids had a blast! Water park is awesome! Food was great as well with a lot of variety ”