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"This hotel was easily one of the best hotels we stayed in Japan. The hotel rooms have a proper ryokan feel and the hotel staff are the nicest people I have came across in Japan. We didn’t even ask them for a shuttle pick up from our bus stop but a car with a driver was already there They provide free shuttle to and fro Sukurai station which I wish I knew from before. Oh and the views from the rooms are just exquisite. I would recommend this hotel to anyone in a heartbeat. My only regret is that...

"Good hotel and good staff"

"Friendly people, great amenoties, right next to the train station"

"We had a lovely time here! We were travelling by public transport, and this spot is a little of out of the way, but they sent a shuttle to the train station and it was easy to arrive. It was not clear from their website that the restaurant would not be open for dinner, and the closest restaurant by foot (other than McDonald's) was a 30 minute walk away. That was no problem; we had a nice walk, a great dinner, and really loved the onsen!"

"This was a simply magnificent Hotel. From the moment we walked in to the moment we left the service was exceptional. The breakfast was superb and the roof top terrace amazing."

"The view from the hot spring was spectacular! "

"Beautiful hotel and room, comfortable bed, and convenient location."

"Fabulous hotel in a lovely area "