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Me gustó mucho la atención del personal, no me gustó que los bares y la piscina cierran temprano, los cuartos, a pesar que están bien limpios, aparecían cucarachas, deben fumigar más para si por casualidad entra alguna se muera y no que el cliente tenga que matarla. En cuanto a los restaurantes deben aceptar a sus huéspedes sin tener que hacer reservas. No me gustó que en el restaurante La Isla, por dos días no habia pan de hamburguesa, solo ofrecían carne y queso con lechuga y tomate sin cubiertos, o sea, comérselo con los dedos, no aceptable. Los shows son muy buenos. En el lobby cerca de la barra debe colocar abanicos, el calor es horrible.

This Hyatt property was deceiving. Management seems stingy, the room bar was not stocked to meet expectaions of an all inclusive. The rooms show its age and maintenance is spoty with the shower not draining, the shampoo bottle not working, the mirror was stained, and there was paint on he floor. The restaurant ac unit did not work at 2 of 3 restaurants. The staff was friendly but the food selecction is very limited, and booking very un friendly with limited setting, and this was off season. Good luck during high season. Overall, the value for the $$$ is not there. The cost felt deceiving. The only good rating goes to the Palmira bufete. I dont recommend this Hyatt at any price.

it was good.

Please plan in advance for restaurants reservations. We were unable to get for us throughout the vacation.

We paid extra for an ocean front room. Expected a nicer room from the reviews I saw online. The view was nice but too close to the party boats next door. I would go back again just not worth the upgrade.

Todo excelente, en especial el área de las piscinas.

Me gustó mucho la atención del personal, no me gustó que los bares y la piscina cierran temprano, los cuartos, a pesar que están bien limpios, aparecían cucarachas, deben fumigar más para si por casualidad entra alguna se muera y no que el cliente tenga que matarla. En cuanto a los restaurantes deben aceptar a sus huéspedes sin tener que hacer reservas. No me gustó que en el restaurante La Isla, por dos días no habia pan de hamburguesa, solo ofrecían carne y queso con lechuga y tomate sin cubiertos, o sea, comérselo con los dedos, no aceptable. Los shows son muy buenos. En el lobby cerca de la barra debe colocar abanicos, el calor es horrible.

This Hyatt property was deceiving. Management seems stingy, the room bar was not stocked to meet expectaions of an all inclusive. The rooms show its age and maintenance is spoty with the shower not draining, the shampoo bottle not working, the mirror was stained, and there was paint on he floor. The restaurant ac unit did not work at 2 of 3 restaurants. The staff was friendly but the food selecction is very limited, and booking very un friendly with limited setting, and this was off season. Good luck during high season. Overall, the value for the $$$ is not there. The cost felt deceiving. The only good rating goes to the Palmira bufete. I dont recommend this Hyatt at any price.

it was good.