Mexico Cheap Vacations

All Good. I’ll be back

I'm grading this hotel based on the fair price I paid, not comparing it to the resorts where I paid double or triple price per stay. Its located close to the airport and water activities, you can take a bus any time to those. Ladies- bring shampoo and conditioner as they only provide shower gel and hand soap. Expedia travelers- you have a complimentary room upgrade and they ALWAYS have an extra room for you, remember that, so just ask. Big thanks to Leonardo M the manager for helping us with an upgrade. Food was good for the price of the hotel, everyone was very friendly. It's pretty loud in the room from the traffic outside and the traffic to the elevators inside. Its right on the beach, its pretty crowded as its public but the water is warm and very blue. Good hotel, not resort if you are looking for peace and quiet.

The location was perfect and easy access to the airport.

During my stay at this hotel, the experience was disappointing and far below expectations. The bathroom door scraped when opening, which is a basic issue that should have been resolved with minimal maintenance. The pillow was uncomfortable, directly affecting the quality of sleep, which is unacceptable for a hotel that presents itself as a comfort-oriented option. The biggest issue, without a doubt, was the poor management of the restaurants. On two occasions, we waited in line for the taco restaurant and, after waiting, were informed that we could not enter because the food had run out. This shows a serious lack of planning, inventory control, and respect for guests’ time. At the restaurant located closer to the beach, the service was equally poor. There was an excessive delay in assigning a table, and the waiting time for a server to attend us was unjustifiable. The service was slow, disorganized, and unprofessional. The hotel has potential, but it currently fails in basic areas such as maintenance, comfort, and especially in the quality and management of its service. I would not recommend this hotel until significant improvements are made in these areas.

Everything was excellent, stuff is the best!

During my stay at this hotel, the experience was disappointing and far below expectations. The bathroom door scraped when opening, which is a basic issue that should have been resolved with minimal maintenance. The pillow was uncomfortable, directly affecting the quality of sleep, which is unacceptable for a hotel that presents itself as a comfort-oriented option. The biggest issue, without a doubt, was the poor management of the restaurants. On two occasions, we waited in line for the taco restaurant and, after waiting, were informed that we could not enter because the food had run out. This shows a serious lack of planning, inventory control, and respect for guests’ time. At the restaurant located closer to the beach, the service was equally poor. There was an excessive delay in assigning a table, and the waiting time for a server to attend us was unjustifiable. The service was slow, disorganized, and unprofessional. The hotel has potential, but it currently fails in basic areas such as maintenance, comfort, and especially in the quality and management of its service. I would not recommend this hotel until significant improvements are made in these areas.

The location was perfect and easy access to the airport.

Everything was excellent, stuff is the best!

All Good. I’ll be back

I'm grading this hotel based on the fair price I paid, not comparing it to the resorts where I paid double or triple price per stay. Its located close to the airport and water activities, you can take a bus any time to those. Ladies- bring shampoo and conditioner as they only provide shower gel and hand soap. Expedia travelers- you have a complimentary room upgrade and they ALWAYS have an extra room for you, remember that, so just ask. Big thanks to Leonardo M the manager for helping us with an upgrade. Food was good for the price of the hotel, everyone was very friendly. It's pretty loud in the room from the traffic outside and the traffic to the elevators inside. Its right on the beach, its pretty crowded as its public but the water is warm and very blue. Good hotel, not resort if you are looking for peace and quiet.

Everything was excellent, stuff is the best!