카리브 해의 호텔 검색

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Great for Kids, but Service and Safety Need Improvement We stayed at Serenade Caribe Family Resort from October 20–24, 2026, with our young children. The resort is beautiful, and our kids loved the water park and pool-access room. Unfortunately, the service was disappointing. Some staff were friendly, while others seemed rude and unwelcoming. We also experienced language barriers. For an international resort, better English-speaking support would help. The buffet was our biggest frustration....

“Clean”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Property was nice but the food was absolutely terrible. Being in such a nice place for 4 nights and every meal just wasn’t good. Water smelled funny that wasn’t bottled and sodas were flat. The buffet food was almost inedible. There’s no real management or chefs around to speak too and front desk was not the best. For all inclusive good food is a must!!!”

“I enjoyed the resort, a lil chill vibe vs a turn up vibe however I I have no complaints. I would definitely come back & recommend others.”

“loved it!”

“Staff were helpful and friendly”

“The food was horrible and not much entertainment as I remembered from before.”

“Overall good experience, friendly chefs, cleaners and staff. I only had issue with the phones. I found it difficult to call the fronk desk from the comfort of my room.”

“Rooms need immediate updates it’s falling apart”