카리브 해의 호텔 검색

“Little bit outdated Very friendly staff Nice location”

“The property is excellent, the food is great . The shake shack is the best by far. I’ve been here 9 times and always enjoy the trip . The bartenders and staff at the coral pool are the best! The staff at the Royal are just as great. The staff and servers at the kiddie pool are very rude ! The raised their voice when asked a question. They lack class! They do not compare to any of the other staff members at property. Very disappointed in their behavior. I’d like to talk to someone more about that...

“My stay at this resort was absolutely exceptional. From the moment I arrived, the staff made me feel welcomed, valued, and genuinely cared for. Every team member I encountered was incredibly friendly, creative, and highly professional, always going above and beyond to ensure guests had an unforgettable experience. The entertainment was truly outstanding. The shows, activities, and performances were vibrant, engaging, and full of talent. You can feel the passion and dedication behind every event....

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Awesome”

“My husband and I had a great time. Our butlers, Questos and Shayshay were very helpful in making sure I was able to get about the property since I was still healing from breaking my leg. The platinum service was outstanding making us both feel like a world class travelers.”

“Love the spa (go and ask for Yinnette) and my room was nice! Drinks were amazing but the food wasn’t the best! I would still go again!”

“The property is beautiful. There was a strange stinky smell in the bathroom the whole time we were there. We brought it to the attention of the front desk. The staff could be friendlier. The restaurants were ok. Sugarcane was the best.”

“good”

“We have stayed at other RIU properties in the past. This one was a disappointment. No room service, no pool drink service, no TV for 3 days, and no phone service the entire time. First night, there was a fight outside our room. We couldn’t call security due to having no phone service. Had to get our friends next door to call. As for entertainment, there is no diversity. Reviews talked about diversity of music, including 70’s and 80’s music. The only 70’s and 80’s music we heard was during...

“La habitacion terrible, toco solicitar cambio y me la entregadron a las 4:30 de la tarde.”

“Very nice pleasant and peaceful, loved how courteous the staff were.”

“Hyatt resort all facility and surounding is wonderful.”

“Great place !!”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...