카리브 해의 호텔 검색

“We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. ”

“Not well maintained, the staff is not friendly, the food is bad. ”

“Large property with many amenities. Very friendly staff. ”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“We stayed for 5 nights, it was overall a good experience. The only thing we lacked was customer service, and it felt very discriminative ”

“We booked an ocean view suite in the reserve and would highly recommend that for families traveling. The breakfast and happy hour spreads were amazing after long pool/waterpark and beach days. We were very underwhelmed by the sushi restaurant but other than that we loved our stay and will be back. ”

“We were only there two nights, but it was a great stay. This was by far the best Marriott property as far as recommending my loyalty status -Everybody in the whole place. Loved the pool, but coulda used more loungers in the sun. Food and drinks were excellent, as was the service at all (especially the private island - Jennifer). And speaking of the private island, we loved every bit of it - The boat ride, the loungers on the peninsula, the food and service, and plenty of towels. The...

“good”

“Staff great ”

“We had a great time! There were some extra fees for things we were not expecting- the drinks and food were pricey but the resort was so beautiful and well kept and the staff was a 10/10 and the highlight of the trip/ had a wonderful time overall! ”

“Elevators were out of service a lot and the tv went out of service, but maintenance came and fixed the problem. ”

“Everything was excellent. ”

“The food quality, the amenities, the entertainment and the fun was all excellent. ”

“clean room, excellent staff”

“This is my second stay at the resort, given that it was at full Easter capacity it was excellent service. From check in to check out and all in between. Towels, food and bev, room cleanliness-all the staff were very pleasant and helpful. The hotel had plenty of activities to entertain the whole family from kids to adults, we were able to find space by the pools whichever we went to so they were very well prepared for a full house… The food was great, the only thing we found tricky was...

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“The mattresses are horrible, several elderly ppl I saw and heard complaining about the beds, I too felt the mattresses need to be changed. Otherwise Hotel Riu was great the entertainers, and pool staff, security was amazing. the shuttle company Shuttle Central the bus was in very poor condition.”