카리브 해의 호텔 검색

“The staff, especially our concierge, was amazing. Helpful and friendly! Especially loved the Hibachi restaurant, swim-up bars, property shuttle, our comfortable bed and room, the piña coladas, the airport transfer shuttle, & the beach! This was our 5 day honeymoon in May 2026 and we would like to go back for our first anniversary!”

“Me and my family had an excellent time.”

“Nice facilities. Service was very poor. Will not return.”

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Serenade is smaller than others hotels. We liked that. It was easiest to access everything. I think they need more chairs and umbrellas in the pool area.”

“We had a great 7-day stay here with the kids! The rooms were clean, and the staff was friendly and helpful throughout our visit. The drinks weren’t very strong, but they were delicious. My favorite meals were the oxtails, lamb, and steak. Overall, the food was good, though some dishes were better than others. We had a wonderful vacation and would definitely come back!”

“Staff was nice and helpful. Food was good but not great. Steak house di not understand the type of steak or how to cook it.”

“This resort was very beautiful and very family friendly. But if you would prefer a resort for adults only, I don’t recommend it. The beach also had a lot of rocks and seaweed so it wasn’t as enjoyable. Other than that, food was great!”

“good”

“The property was great, the staff was lovely”

“The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are...

“I love the entertainment they made the trip worth while. I was disappointed with certain location we ate and the quality of food . For it to be all inclusive i was told to many times on what liquor or food wasn’t available .”

“Hyatt resort all facility and surounding is wonderful.”

“This “all-inclusive” is a JOKE. Beautiful yes, but the services are deplorable. THEY PRICE GOUGE foreigners! They arbitrarily added $300 to our room for no reason and we have no choice but to pay the increased price; we couldn’t just pick up and stay somewhere else, we were there for a wedding! The massively over-promised “Platinum Status” ($1000/nite) meant waiting THREE HOURS to check-in. The butlers never delivered what we “wanted” because 90% of the menu was never available! None of...

“It was a nice place. You going to get some if you take your girl”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...