카리브 해의 호텔 검색

“Nos encantó muchísimo Daniel del equipo de animación muy amable”

“Excellent”

“Very unhappy with the service received at this hotel. I booked a suite with Jacuzzi. We arrived there on a Sunday, found out the jacuzzi was defective and notified the front desk at around 6pm, told them we needed rest and that they could fix it in the morning. They forgot to send someone to take care of the matter, Tuesday morning i reminded them that this had not been taken care of, that if it was no possible to give me a new room. To which they said they were going to take care of on...

“It was difficult to make reservations for dinner and many staff members seemed to be in a bad mood. Restaurants were closed a lot throughout the day. I did like the cleanliness of the room and cold AC. Main lobby bartender Luis was great”

“I traveled here with my family and stay 5 nights in Grand princess Resorts.This place is Top notch resorts ever in my life experience exceptional service by staff and all are friendly.Well behaved, clean resorts 24/7 available service. Highly recommend to come and enjoy your holiday here.”

“It was well maintain and staff were very helpful”

“Clean rooms, helpful staff, restaurants at the resort are pricey😁”

“Our stay at Secrets Royal Beach was beyond amazing. The staff, especially Marvis our VIP concierge, Angel, our pool waiter and Julio at the preferred loung were absolutely fabulous. Each of them were so attentive and helpful and I can’t thank them enough for their hospitality. The grounds were immaculately maintained, the shows were very well done and the rooms were clean and kept at a perfect temperature. Would highly recommend!! Thank you for a wonderful vacation!”

“The resort was nice with a beautiful view. staff was very helpful. Be prepared to have a ball !! Food is mid but hey you get what you pay for”

“Good service and clean”

“great deal all around”

“It was a nice stay- family friendly and convenient location”

“Excellent resort/staff/food/amenities”

“Nothing wrong with it, but expectations were never exceeded. The largest negative was that you have to rely on the buffet for most meals and the food was OK to not great in the buffet. Following that - the elevator situation was a constant problem. Too slow and too small. A few members of the staff were great, but many acted like you were putting them out. The housekeeping staff seemed to be the best part. The beach was nice and plenty of chairs were available, but once you got in the water it...

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“good”

“The staff was incredible! Naomi was our favorite. She led the entertainment, was so welcoming, and brought the best energy. The rooms are well maintained. The lights went out one of the nights and staff handled it well. The resort definitely cares about your experience!”

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”