카리브 해의 호텔 검색

“They were very welcoming and very helpful, as well as the food options were amazing. The resort was beautiful and very relaxing, 10/10 would recommend.”

“La instalaciones son grandes, muchas cosas quedan muy distantes, al estar TAN LLENO los trabajadores están estresados y sofocados y no todos te atienden bien. Cuando estuvimos se fue la luz por una conexión con su hotel nuevo y estuvimos hasta 5 horas sin luz, el aire se dañó, los elevadores no funcionaban, no habían generadores auxiliares y nisiquiera disculpas dieron. Esa noche nadie pudo salir a nada, por no haber luz. La comida es normal, aprovechen el buffet, el restaurante asador y mareas,...

“Es un excelente lugar donde me atendieron súper bien.”

“Great resort. Some restaurants were good some were not so much. The pools are great. Swim up pools could use a heater to warm them up for night swims or mornings. Other than those negatives, the rest of the resort is great. The staff is amazing, drinks are good and the staff enjoy spending time with the guests.”

“Everything was perfect will be back”

“I recently stayed at Baha Mar’s Grand Hyatt for 7 nights, and unfortunately my experience was extremely disappointing. The biggest issue was the lack of customer service and the way serious problems were handled throughout my stay. During my trip, an unauthorized charge of approximately $7,000 was somehow posted to my room account. When I discovered the charge, I immediately went to the front desk expecting the situation to be treated with urgency. Instead, the staff were dismissive, rude, and...

“El servicio y atención desde que llegamos fue excelente y sumamente amable. La habitación estaba impecable. Los restaurantes deliciosos, el personal del hotel siempre fue amable y preocupados que nunca nos faltaras nada. El único detalle (que honestamente es un detalle menor para mi) es que el Jacuzzi que tenía la habitación no funcionaba el agua caliente y nunca pudieron arreglarlo. Sin duda regresaría a este hotel.”

“We recently stayed on the adultsonly side of the Renaissance Wind Creek Aruba for 3 nights. The hotel itself was very clean, the room was spacious, and overall the property was beautiful. We spent a lot of time and money enjoying the bars, boutiques, and restaurants throughout the resort during our stay. Unfortunately, our experience at the end of the trip left a bad impression. About 2 hours before checkout, we found out our flight was delayed by more than 5 hours. We politely requested a...

“I had such a good time I can’t wait t go back”

“People and staff really helpful and friendly......would definitely recommend this hotel. I will be visiting again.”

“Rooms were clean for the most part. The air was working on and off during the day it was not working but at night it worked just fine. Floors were wet and very slippery. Food was mid and we saw a roach at the buffet while eating dinner.”

“The costumer service is terrible, I haven't seen never such bad costumer service. Ar the front desk Miguel terrible, all staff really bad except one person and her name is Jazmin. Never going back to that hotel and I won't recommend it”

“Be prepared for significant resort fee per person when you check in. The staff is lovely- friendly and helpful.”

“good”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Beautiful property, we left a tip in the room daily because the room was cleaned spotless daily... The dining rooms and food service staff was excellent..... I would go visit this property again with no hesitation!!!!”

“This resort recently opened, so everything felt brand new and impeccably maintained. We stayed on the adults-only side, while still having access to the entire resort, which made the experience even better. One thing that really stood out was the restaurant layout — all of the restaurants are conveniently located in one area, which was a great concept, and the food was phenomenal throughout our stay. The activities were enjoyable overall, but the highlight for us was definitely the “Paint &...

“No encontraron mi reservación y ahora no me devuelven mi dinero Ladrones”