카리브 해의 호텔 검색

“Over all good”

“The hotel room was OK.. except 2 days when nobody come to clean,to change towels... The buffet was acceptable....not too much variety..same everyday... For kids...not to many choices. The waterparks...kids club was good. The beach not clean...lots of cigarettes in the sand...rest of food...and a lot of seaweed.....They try to clean but very slow... Compare with other resort the staff was not friendly...not smile....don't ask anything..... Everybody waiting for tips.... Recommend this resort...

“We had a great time during our stay! The staff was amazing, plenty of pools and bars to choose from. The one thing we wish was a bit better was the food. Would have loved to try more Dominican food. The coffee spot was amazing every morning though! Had great service at all the restaurants and buffets.”

“Beautiful place to stay ”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Me and my friend woke up with many bites on the bed”

“Normally don’t stay at large resorts but this one was beautiful. Just a warning you will do a lot of walking and waking up early to grab seats. The food was just okay It was very pricey if your used to going to an all inclusive be prepared to spend an additional 2 grand on food.”

“About my 7th time at riu and its always a good time”

“good”

“Food is decent. If you are vegan or GF due to allergies, there are very few options...and the specialty restaurants don't have anything, except the Japanese restaurant. Room is good, but the TV, coffee maker and steamer did not work. Maintenance requests were unanswered. The toilet will clog..its not your fault..its just the way it is.pool and beach amenities are really good. Staff is a hit and miss, some are really helpful, some appear to be miserable being there...if this is your first DR...

“Nice downtown hotel- not much to do after 6pm as most things close down.”

“The property is amazing, our room was a swim out and it was perfect. We would open our balcony and just be in our pool. All the other pools are also perfect! The beach is not wavy and very warm water. The food is really good. But if I need to choose one thing, that would be the staff. They are very adorable, really want to help and make sure we are happy in there. Very friendly. In the dinning section for breakfast and lunch Jada specially was amazing. Even when she was not directly serving our...

“We recently stayed at Secrets Royal Beach Punta Cana and while the resort itself is nice, our experience with the “special breakfast” presentation was extremely disappointing. We were invited the day before to attend what was described as a special breakfast with a 60-minute presentation. Instead, it turned into a nearly 3-hour high-pressure sales pitch during a regular breakfast. We were rushed while eating and had to answer questions throughout, which took away from the experience...

“The pool was enjoyable but hallway/stairways smelled bad ”

“First of all, the swimming staff were amazing especially Salome! And the front desk Daniel is very helpful. Now for the not so good stuff. Though very hard working, most of the staff here are like managed by a military. Just work work work. They lack decent customer service and probably stemmed from lack of English speaking ability. The signage of their hotel resort at the entrance leaves much to be desired. The rooms though huge and impressive weren’t stacked consistently with snacks. And most...

“Breakfast great! ”