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"Clean room. Wonderful staff."

"Great hotel in centre of Tokyo, would recommend!"

"Yes... good buffet"

"Great location if you want to be in the very busiest part of Shinjuku. It does take two separate elevator banks to get to your room, and they can be busy, but by then you are up so high you are away from the street noise."

"My room on a 5 day stay was cleaned once and only because I asked. Rooms without windows without previous notice is insane + not being able to change rooms at any point is disappointing. Breakfast staff was amazing. Great amenities"

"Clean rooms, friendly staff."

"I always enjoy staying here. The check in process is easy and quick, the rooms are comfortable with wonderful amenities. I always enjoy the easy access to the onsen and restaurant options. Being from Hawaii our flights home are usually on the later side so convenience the Cloakroom provides makes navigating the last day so wonderful."

"Amazing hotel!! We stayed there 8 nights and then extended 2 more nights for a total of 10 nights. Super convenient area a short minute walk away from the train station. In a nicer quieter area vs Shibuya and Shinjuku, but just a train ride away from them. A Lawsons and 7/11 is super close by, as well as fast food and local restaurants. The staff was super nice and always willing to help. Super clean place. We will definitely be coming back and highly recommend this place to anyone!"

"I think Okay sums it up nicely. Nothing wow, but does the job. Locations is great as very close to main station in Shinjuku as well as all the tourist sites. I’ve stayed in a few hotels here in Japan and this one’s definitely on the smaller side. Room is tiny, no space for suitcase except under the bed. The bathroom was small but manageable. The only real negative for us was the uncomfortable beds/pillows. Woke up sore each morning, so if comfort is high on your priorities then probably skip this hotel. Oh and housekeeping doesn’t actually clean the room, they just make the beds and give new towels, which was fine for us. Overall not horrible, but an okay experience"