카리브 해의 호텔 검색

“N/A”

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“It was awesome”

“Everything was great, if you plan on eating in tge restaurant be there by 6pm to get a set.”

“The resort itself was absolutely beautiful, with stunning grounds and a relaxing atmosphere. Unfortunately, the accommodations didn't reflect what I would expect from a 5-star resort. The room had several maintenance and cleanliness issues, including rusty faucets and stains on the bedding, which was disappointing. During our stay, the electricity went out for a few hours. While it wasn't ideal, it wasn't the biggest issue and we were able to move past it. What left the biggest negative...

“Resort avec de belles prétentions mais qui manque l'essentiel. L'état des bâtiment se désagrège, le personnel est toujours en retard ou invisible. Le service est inégal et manque de chaleur et de sourire. Quelques membres du personnel se démarquent positivement du lot que ce soit au front desk ou à l'animation. Très peu d'activités, les barmans ne sont pas très souriants ou accueillants. Si tu parle pas espagnol, ils t'ignorent presque. Les chambres sont spacieuses et l'AC fonctionnait. Les...

“El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,”

“I liked that the property was spacious and had a big pool area, a lazy river and slides for the kids to enjoy. The jerk hut was delicious. However, the property needs updating. The bathrooms seemed older than they should be. Elevators are very small. While the staff were friendly, they were slow. They seem to need more staff to provide better service. Getting basic items like more towels and wash cloths brought to your room was a challenge. The food was not great except for the jerk hut and...

“good”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Hyatt resort all facility and surounding is wonderful.”

“Staff was very friendly, room was very clean and the facility was as well.”

“I will put two * for this because of following reason. 1. What we paid we had to change few times the room, room was not clean, when I arrive to our room, there was blood or red stuff in table next to phone. Phone was not working, light on and off multiple time. Toilet was not working and asking properly took 3 hrs. Food was not great, people can't speak or understand small English which make our stay more deficult. Even management side discussion they don't apologize for this all error and they...