카리브 해의 호텔 검색

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Rooms were clean and facility was beautiful, but it lacked on customer service and entertainment. The staff was not friendly and were not helpful to communicate all of the hotel amenities. The food in the buffet was cold, and they had the same things every day. I've been to many hotels in this area, and overall, I would not recommend this hotel.”

“We recently stayed at Serenade Caribe Club Punta Cana and overall had a very enjoyable vacation. The resort itself is beautiful, with spacious, modern, and comfortable rooms that exceeded our expectations. The staff throughout the property were friendly, helpful, and always willing to assist. The amenities were excellent, and there was plenty to do for both families and couples. One of the highlights was definitely the pool area. The pools were large, well maintained, and never felt...

“You guys need to put the resort all inclusive you charges for everything and the resort is too expensive”

“Loved the ambiance”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“It’s a great place to float in the pool!”

“I traveled for work, and it was the ideal spot to be at an all-inclusive resort. Love the place.”

“This was my second visit to this resort this year, and once again, the staff was phenomenal. You can tell they put a lot into training their team because the level of service is consistently outstanding. We got a chance to try more of the food this time around, and I’d give it a solid 9.2/10 overall. Great variety and plenty of really good options. The location is another huge plus. It’s convenient, and I love that you don’t have to deal with hagglers on the beach. Overall, another great...

“The staff were AMAZING!!! Friendly, professional, and helpful!! The hotel isn’t that old so I would’ve expected the shower floor and stall to have been much cleaner than it was.”

“Las Hab estar no tiene privacidad en Baño hacia la cama....si vas con tu familia o amigos...no funciona pero lo demás esta excelente..espero que mejor es problema”

“**Disappointing check-in and birthday experience** My experience at RIU was extremely disappointing, especially since this was supposed to be a special birthday trip. I arrived around 5 PM with a large group and was one of the last to check in, around 6 PM. I was given a room that was a downgrade from what I had booked, and the key I received did not open my room door. I was later told that my room could potentially be changed around 12 PM on my birthday, so I planned my day around that...

“The rooms are not up to 5 stars compared to others hotels in Jamaica. As a Jamaican living abroad I was hoping to get some authentic jamaica food but it was rubbish. The chefs needs to retrained . I was very disappointed 21 of us and non of us was happy with the food .”