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“My husband and I stayed for 4 nights in April 2026 and we will not be going back. Although the property and beach is beautiful, the staff was not friendly AT ALL. They were rude, not timely, and seemed bothered for being there... especially if we requested something. Additionally, it was so hard for us to get any dinner reservations on their app so we were stuck with either the buffet or having to fight with the restaurant hostess and manager to give us a table when we saw the restaurants were...

“good”

“Poor Entertainment.week day almost nothing. So evening time was not exciting just boring.but other than that everything was great ”

“I enjoyed so much. The resort is huge and very nice. Here is probably one of the best and most beautiful beaches out there. Buffet was nice, good and fresh food every day.”

“My stay at Royalton Bávaro was extremely disappointing, primarily due to the level of customer service, which was consistently poor. Throughout the stay, many staff members came across as indifferent or outright rude. It often felt like service was conditional - only improving when tips were involved. While not every employee behaved this way, it was common enough to significantly impact the overall experience. What stood out most was the inconsistency in how guests were treated. On multiple...

“Loved the coffee shop and so many pool areas/bars/restaurants. Particularly liked the unique beach and breakfast/bar area. Also extra touches for birthday with banner, balloons etc. We brought hang up dehumidifier disposable bags which worked great as high humidity and aircon.”

“The room was very quiet despite being close to busy areas. The bed was comfortable, and we slept really well every night.”

“Grand choix de nourriture. C'est vraiment très bon! Les serveurs sont très accueillants et souriant. On a ete traité comme des rois ”

“Yes breakfast was great. Lots of options.Staff were very kind and willing to help. Our concierge Cesar was the best .Booked our restaurant reservations for every night .was there for was at a minutes notice.”

“Jose was great He welcome well well 9/10 Other staff not nice at all feel like a rude front desk lady .1/10 Kitchen staff they mass 2 times myorder I ordered when i ask to replace my and make a new one they charge me for that Whole order was 10$ But when I asked to make a new one they charged me 12$ don’t understand this .”

“This is a peaceful resorts that pulls out all the stops for its guests. The food here is good here. The staff worked very hard to impress, and the staff is very attentive to anything you want. I got a fantastic massage at Yhi Spa with Leida Flores. She’s very nice & such an asset to this resort. The 55 minute massage is reasonably priced & worth every cent. The check in desk is efficient but long staff are helpful & very friendly. The beach area has a tiki bar added that has excellent drinks &...

“Great spa and beach club facilities. Room layout practical with kitchenette and terrace seating.”

“March break great experience however paid for concierge service value questionable”

“Muy buen hotel, calidad-precio. La comida es muy buena”

“Incredible friendly staff. Great beds. Quiet. Great size (190 rooms)”