Cozumel, Quintana Roo hotel rooms at the El Cid

"Everything about our stay was amazing! I wanted to mention a few staff members that stood out and helped make this trip even more memorable. Julio who sat us down our first day and got us set up with any information we needed during that time. Naomi and Jairo who walk around the pool area to make sure guests are okay and seeing if anything is needed. Fernando and Charlie from the entertainment staff who lead activities including our favorite, water volleyball. Alexander the waiter was very attentive and personable. Martha the hostess at Flamingo’s always had a smile on her face and made us feel so welcomed. And lastly, Miguel and Harry who served coffee and cleaned up during breakfast. I want to acknowledge all of their hard work and thank them for helping make our trip even more special. Food was great, accommodation was great. 10 out of 10 and will definitely be back in the future."

"House keeping does an amazing job. The breakfast buffet is very good with Elizabeth and Claudia doing a super job. Cynthia and Vicente keep the coffee flowing and later the margaritas at the bar. The location is close to just about everything and perfect for us."

"Excelente hotel; el personal 10/10 constantemente esforzándose por hacer la estadía en familia inmejorable. Volveremos el año que viene sin falta! "

"The staff was amazing! The room we had issues with the hot water for the first 2 days. But they did take care of it. "

"Rooms a bit dated but clean and staff super courteous 💙"