Cozumel, Quintana Roo hotel rooms at the El Cid
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Top Cozumel Hotel Reviews
Melia Cozumel All Inclusive
10/10 Excellent
"This property was amazing. The beach was perfect and the property itself was really clean and cared for. They were always going around cleaning and we never saw anything out of place. The staff was amazing and always took great care of us. They even surprised my husband with a gift in the room for his birthday. They knew all of our names and the service was top notch. 10/10 would recommend and would definitely stay again if we are ever in the area. We love Malia!! The only complaint we probably had was we couldn't use the resort equipment when it cooled off because they shut down. So during the day when it was so hot it was available but as soon as the sun went down and it was cool it was all locked up. But overall it wasn't a huge deal and we were super pleased with absolutely everything!"
The Westin Cozumel
10/10 Excellent
"We had the best time!!!! Beautiful, clean! Everyone was so kind! Love the Westin!! Soo relaxing!!!"
Secrets Aura Cozumel - Adults Only - All Inclusive
10/10 Excellent
"was second time there and enjoyed it as before. it is an older place but heard they are going to update. location is good on the island and staff was helpful with the right person."
Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included
8/10 Good
"We had a great stay. The staff was incredibly friendly and helpful with anything we needed from help getting logged into wifi to arranging taxis for us. We ate at the restaurant on sight and it was good food and great wait staff. They were fun and got to know us. We really appreciated the ice and filtered water available on site also. We used the pool one day and it was nice, but didn't spend a lot of time there. They have a bridge to walk over the road connected to the property that we used to get to the pier where our dive guides picked us up. It was nice to be able to have a safe/easy way to get across the road while carrying dive gear. We visited in July and our understanding is that was their "off" season. The only downside to this location, which is no fault of their own, is that area restaurants were only open during the hours when the cruise ships were in port, thus closing earlier in the evening. This eliminated some dining options that were easy to walk to. We just learned to grab dinner earlier before the ships left port. Or you can take a taxi into downtime to some very nice restaurants. Overall - very good stay. Nice room amenities, such as a refrigerator, coffee pot, microwave, since, dishes & Silverware. Wifi was good and our family room had 3 tvs, one in each bedroom and one in the living room. We'd stay there again!"
InterContinental Presidente Cozumel Resort Spa by IHG
10/10 Excellent
"Amazing simply amazing make sure you include your breakfast in the reservation. We reserved a Catamaran for the family and the experience was unforgettable!"
Hotel Casa Bahía Cozumel - Adults Only
10/10 Excellent
"Excellent facility and staff"
Cozumel Palace - All-Inclusive
10/10 Excellent
"Delicious food and great service!"
Fiesta Americana Cozumel All Inclusive
10/10 Excellent
"The property and the staff is a 10 out of 10 Thanks for everything Fiesta -)"
Casa Mexicana Cozumel
10/10 Excellent
"There are hotels, and then there are places that become part of your story. Casa Mexicana is that place for us. Since 2016, we have returned several times every year, and with each visit, we are reminded why we never want to stay anywhere else in Cozumel. The moment we walk through the doors, we are greeted with genuine smiles and kindness that make us feel like family. The staff is simply extraordinary. Their warmth, professionalism, and attention to every detail are unmatched, and they truly care about their guests. The hotel is always spotless, comfortable, and beautifully maintained. The location couldn’t be better—within walking distance of wonderful restaurants, shopping, the waterfront, and everything that makes Cozumel so special. What keeps us coming back, though, is the people. Over the years, many of the staff have become familiar faces, and every visit feels like coming home. Their dedication to making every stay memorable is something you don’t find very often anymore. Thank you, Casa Mexicana, for nearly a decade of wonderful memories, exceptional hospitality, and making Cozumel feel like our second home. We are already looking forward to our next visit. If you’re looking for a place where you’ll be treated like family from the moment you arrive, look no further. We give Casa Mexicana our highest recommendation!"