I have stayed here twice. Great location, food, staff except when you file a noise complaint. There is a lot of talk but zero action despite 3 complaints over 2 nights. And no offer for comps for the sleepless nights!
Traveller from Virginia
This family-friendly oceanfront resort (6 mi) 10 km from Montego Bay occupies 400 acres of the historic Rose Hall Plantation …More
Property/Resort: (5 out of 5) Beautiful, expansive property with great views. We stayed for 4 days, 3 nights during Christmas. The resort was festively decorated. Mostly clean on the main property (pool, bars, restaurant, etc.) Staff was friendly. Slow service at times, but it was a busy travel time. Easy to get around and plenty of activities. Numerous pools and bars if you want to escape crowds or noise.
Room/Accommodations: (2.5 out of 5) The room was a little worn down - stains on the sheets and towels, holes in the curtains and bedding. Our room was not ready at the 3pm check-in time so they gave us a different room. It wasn't cleaned thoroughly. The floor hadn't been swept or mopped and there was a small amount of dirt and hair on the floor. We had to ask for a blanket for the bed, as well as an alarm clock & iron (which never came.) We also requested slippers because the floor was freezing AND dirty. On our 2nd day we noticed mouse droppings in the bathroom (our room was on the 1st floor.) The room was spacious - with a separate living room, two outside seating areas. The couch in the living room was uncomfortable, but we didn't spend much time in that room. The mattress was reasonably comfortable (firm) but the pillows were like bricks. Large bathroom, with a jetted tub and separate shower was a little worn down but fine for the amount of time that we stayed.
Restaurants (4 out of 5): Plenty of options for food - we didn't get to try every restaurant but the ones w
Located in Lucea, this beachfront resort is next to a golf course, 2.9 mi (4.6 km) from Dolphin Cove Negril, and within 6 mi …More