카리브 해의 호텔 검색

“From the moment we arrived at the hotel, everything was a waste of time—from check-in to check-out. A lack of communication between the front desk and Expedia led to extra expenses for us. Room service was terrible and failed to live up to what was promised upon arrival. Be careful when they offer to show you the facilities; it turns out to be a sales pitch for a membership, and if you don't buy, they treat you like you don't exist. If you miss lunch, you have to wait until the evening meal; the...

“.”

“Clean rooms. Good staff. Amazing pools. The really need to improve adding Ice to the drinks. If you don't ask . They don't offer it to you.”

“Will be coming back for my birthday! Such an amazing vacation. The property was very beautiful, the food was all delicious, and the people working there had the best energy ever. Thank you so much!”

“My friend and I had a great overall experience at Serenade. The staff was amazing, Darius made sure we were enjoying ourselves daily! The only downside was that the property could’ve been better well kept (chairs had stains and damage from daily use) but, all in all, the scenery made up for it and the property itself was gorgeous. We definitely see ourselves coming back!”

“The property was very well maintained. The water park was kid friendly of all ages. The food was pricey on resort. Very small fridge in room and no microwave.”

“Beautiful location, great food and service”

“Terrible staff I definitely would never stay here again. God forbid you need ice don’t even call room service. Just horrible”

“Amazing and breathtaking resort. However, the all inclusive option isn’t worth it. There is only certain menu and alcohol options that are available for all inclusive guest which should be discussed prior to booking all inclusive. But overall amazing and would visit again.”

“The Royal Tower has the most updated rooms. But there is no kitchenette or microwave which is a nice convenience for the Reef tower. If you want to save money by cooking and heating up leftovers, I would recommend Reef over Royal. The pros to the Royal tower is it’s central to Atlantis, and you don’t need to take shuttles; everything is walkable. Ocean view rooms are amazing! We were in 15-522 and the view is breath taking. You have a perfect view of the ocean and the resort, you can see...

“On avait pas d'internet pendant notre séjour..Il fallait payer un surplus d'argent. C'est vraiment plate. Pas d'accès aux ascenseurs”

“We had an amazing 7 day vacation. The food was great, staff members were warm, welcoming and the performers were very talented. The shows, gym, restaurant options and itinerary of events kept us engaged and entertained. Looking forward to our return trip. ”

“good”

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Overall, the resort itself was excellent, and I had a great experience during my stay. However, my experience outside the resort was much less enjoyable. Food in the surrounding area was quite expensive, especially when dining with a larger group. As a party of six, we occasionally felt unwelcome at some restaurants. It’s also important to note that many establishments automatically include gratuity and VAT on the bill. Some locations may add additional fees, such as a “beach cleaning” charge,...

“We had a great time overall. We loved the decor, the cleanliness, friendly staff, and the food was great. The entertainment at the pool was fun but we found our selves looking for more things to do in the evening. We understand the hotel is newer and they still need to add more options so we just made the most of it and had an amazing time either way.”

“If you like crowds and it being loud all the time, this is for you. Great for young travelers! Also, there was construction going on, on the front of the building every day I was there. June 4-11 2026 They were my morning alarm clock. Best staff anywhere!”

“Staff was very helpful when our airport transfer was incorrect. They quickly were able to reach our transfer service and get us booked on the next shuttle.”