"We had a really great stay at RIU Ventura in Cancun and would absolutely come back. The food was consistently good across the restaurants, the drinks were strong and well-made. They were genuinely friendly and made a big impression on us. The rooms were very clean and well-kept, and the overall resort felt fresh and well-maintained. The pools were also great and always something going on.
The only downside for us was the swim-up pool being restricted to 18+. We traveled with a 16- and 17-year-old, and it was disappointing that we couldn’t all enjoy that pool together...especially since the swim-up pool is usually one of the main attractions at a resort. It was even more confusing because the rooftop pool was advertised as the adults-only area, so we didn’t expect another restriction elsewhere. I wish that had been more clearly communicated ahead of time.
That said, everything else about the trip was fantastic. Great food, great service, clean rooms, and fun pool areas overall. Just be aware of the swim-up pool age restriction if you’re traveling with teens."