Find hotels near El Rey Polo Country Club, Puerto Morelos from ₩46,366

"It is a nice resort the pool.is very nice the grounds are nice very tropical food was good and service was good"

"The Ventus Ha part of this El Cid complex is the newest and most chilled. There are 4 pools, 2 main pools and 2 rooftop infinity pools. The rooms are large and clean and housekeeping keep them that way. All the staff are friendly and helpful. I had the Platinum package, which comes with butlers to help you with reservations or whatever you want really. My butlers were Saul and You can eat in all of the restaurants across the El Cid complex, but my favourite was Aakat, the staff and food at this restaurant are the best! The Kobo is also good and you can ask for a vegetarian option here too. I also had lovely meals at Marina and Il de France. There are lots of activities such as, bike rides into town, aquafit, tai chi, spanish lessons, all free across the El Cid sites. Pool chairs were never an issue and bar service around the pool is okay. If I did have one area where I think they could improve, it would be the standard of the house wines. I was travelling by myself for this trip, so didn't want to buy a whole bottle for myself for the evening meal and had to stick to house wines. That said, staff aren't stingy with the wine and are always happy to top up if you like more than one glass with your meal. Ventus Ha is a great place to spend your vacation. I recommend it and will be coming again in the future. Thanks for a lovely stay."

"Property is so huge with 13 restaurants and a shopping mall etc. I will recommend this property 100% based on our experience.❤️❤️❤️❤️Thank you"

"Sooo cool. Happy place in the jungle."

"Service was outstanding, food was ok, room clean, staff super helpful and friendly. The pool are is fun and well kept. The beach area is pretty, too bad that sargassum took over, basically unswimmable. "

"They did not derorated the room, i make reservation for the birthday dinner thry not even remember "

"Not worth it! In off season 1 hour wait for table at the Asian restaurant, no ramps for baby stroller, stolen $200 from the safe box, the food is below the cheapest buffet $8.99 lunch time all you can eat, waiters in bad mood (slow season, no customers, no tips), construction everywhere, the hotel is old and dirty, activities during day time are poor, night time shows are the poorest I have even seen, managers asking how is everything, but if you tell them you have an issue, they just walk away (like I didn’t want to hear that, but I really don’t care), after the pool bar closes the staff is collecting the cups around the pool in garbage bags pouring to the grass the leftovers (disgusting, next day people are walking on sticky grass wondering “what’s that”, We stayed there for 9 nights, even if they offer me another 9 nights completely free WE WOULD NOT GO BACK AT THIS HOTEL! This is professional feedback from former restaurant manager, not from person in bad mood! "

"Todo estuvo excelente. Todo el staff es super amable. "

"To start with off, after arriving at the Cancun airport, outside looked for the Lomas travel reps they where very easy to find. The where very pleasant, took us right over to the shuttle point and in no time we where on our way to the resort. Upon arrival at the resort we where greeted by friendly staff and shown to the check in desk in the amazing lobby. After finishing the quick check in, a beautiful ride thru the resort to our swim-up suite. The room was amazing, very spacious, clean, and comfortable. The resort was amazing so clean everywhere we we went, every one of the staff who we encountered during our stay was a pleasure to talk to and was so helpful. The pools where so enjoyable and the swim up bars and bartenders where great. Every restaurant and every meal was great. The staff in the restaurants made sure everything was perfect and where so friendly. Lomas Travel handled our transportation to and from the airport and made trip seamless. This was a second honeymoon for us and our stay was amazing, everything about the El Dorado Royale was top notch. The resort is so well kept, great staff, and so beautiful. We are already planning our next stay and are so looking forward to it. 5 stars all the way"