Condo Resorts in Quintana Roo

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

Very friendly staff, great location, clean property

Beautiful, clean, great staff!!! We had a great time there. The food was amazing!

Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best

Staff was awesome Property is clean Food is too pricey for the bad quality of it.

Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...

Loved the pool, breakfast and employees were so nice!

Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.

Beautiful

The best stay ever. The staff was amazing and very helpful. Full breakfast included. Walking distance to the beach, shops, restaurants and airport

As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows. We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.

American style hotel. Cleaning service every day, very well taken care of, comfortable bed. The room had everything I needed! The rooftop pool and lounge was amazing. The location is super close to shops and stores, and a few minutes walk from the beach. Felt very safe and secure.

Literally writing this review while waiting for our ride to the airport! This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!! The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time. The restaurants are good, and the staff is...

Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...

Friendly, quiet place. Great food and lots of activities