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From the moment we arrived at The Sherry-Netherland, we were treated like royalty. The level of service and attention to detail was beyond exceptionalโtruly a five-star experience in every way.
We came to celebrate our anniversary, and the staff made it incredibly special. From a warm welcome at check-in to the thoughtful touches in our roomโlike champagne and a handwritten noteโit was clear they went above and beyond to make our stay memorable.
Our room was beautifully appointed, combining...
โTruly exceptional. Large, comfortable, well-appointed rooms. Lovely lounge in the lobby. But the staff were what really makes the Wallace wonderful. Everyone was so friendly and helpful. I really loved staying there!โ
โThis hotel is the best location and everything else is not good
First of all, I have seen almost only white guests for four days, but it is not a hotel, it is a white favorite hotel and I felt it as a full business hotel and a luxury event hotel, not a hotel to be used by New Yorkers.
It was crowded with various events and parties, and only people with full dresses and suits visited.
As a tourist who has not been dressed up, I am a hotel that gives me a feeling of being somewhat...
โMy 3rd stay at Chatwal was very satisfactory as before with very clean and comfortable room ans services. Lambs club was a bonus with nice meals! โ
โA very small room. It's not upgraded at all. I woke up early in the morning of January 1st of the new year because of the loud sex noise in the neighboring room. There is dirt on the towel and gown. The Pierre Hotel did not offer a 20% discount on food and beverage.โ
โThe staff was, by far, the best reason we enjoyed our first ever stay at the Iroquois. From the fun conversation at morning breakfast, to the attention of the front desk and the door person knowing that it might rain and offering an umbrella for the walk to our show. (Yes, it rained and we stayed dry). We even got a suggestion for really good pizza, John's Pizzaria of Time Square. It was definately better than any of the small shops on 8th. We even got a coupon from the hotel. Loved it and...
