푸에르토 모렐로스 아파트식 호텔

“El lugar está en muy buena zona, tiene vista al mar me gustó mucho, pero la propiedad esta un poco deteriorada, las camas no son tan cómodas ya don viejas. El personal muy amable. A pesar que estamos cerca de coco bongo y muchos antros no se escucha la música pagamos una habitación con vista al mar. No se si los que tienen vista a la calle moleste el ruido. La playa no es para bañarse tiene mucho zargazo y bandera roja.”

“Escribo esta opinión con el fin de ayudar a mejorar el servicio del alojamiento. Es necesario realizar un mantenimiento general a la propiedad, ya que el flujo de agua en la regadera es mínimo y un cristal está mal asegurado y podría caerse. También se percibe cierto deterioro en las instalaciones y un problema con hormigas. Asimismo, la comunicación previa a la llegada fue muy deficiente; la falta de respuesta sobre los datos de la reservación me causó mucha desconfianza e incertidumbre....

“First off, the name of the property is not visible so it was hard to find the place. The room was not in good condition. There were little insects on the bed, in the furniture, on the walls, and in the bathroom sink area. The bathtub definitely needs to be replaced it looks pretty old and dirty. The shower did not work! there was no water pressure. The air condition was making a lot of noise (imposible to sleep). There was stains of who knows what on almost every wall. We sent pictures to the...

“tl;dr: bad experience w/unit & argumentative host, wouldn't book again at ANY price. Vacation travel 6-8 wks/yr, last 5 years often in Cancun. Complex’ days of glory long gone . No gym, beach full of sargassum. Not walkable to rest, shops, groceries. Unit size avg, access dicey: narrow/ winding staircase, difficult to carry standard size bags. Mentioned at check-in, host “your fault you didn’t see photo of beautiful[!] staircase,” ignored main point. Way below avg: TV, only 24” AND defective,...

“The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...