카리브 해의 호텔 검색

“Over all good”

“Rooms were not very clean. 10% of staff were very friendly (Edisa was very helpful) 90% of staff were rude, not paying attention, and discriminating based on race profile (serving better to non-Spanish-speaking people all over the place) Service in restaurants was very badly organized, they ran out of glasses, cups, forks, spoons, and knives very fast and were not replenishing asap. Room next door had guests smoking in their terrace, and their smoke could be smelled from our terrace; not sure...

“Resort is beautiful but they truly have a lot to work on before ever making it a 4-5 star hotel- get better staff and fumagate the entire resort as there were roaches everywhere, no matter which building you were in!!! A few things that did not go well: -told our room would be ready by 3pm but we did not have a room ready until close to 5pm and probably would’ve been later if my husband didn’t check on it. -service from the male staff is absolutely atrocious, especially from the manager at...

“Everything Excellent”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“The hot tub was great and the bar selection wasn’t all that great. My room sink was leaking water from the sink and it took them days to fix the problem. I would recommend people to visit this place and go to the Atlantics to stay”

“For the price of everything they could clean the seaweed from the beaches. $50 breakfast per person REALLY?”

“At first glance my room looks spectacular. Later in the night while asleep felt my skin burn and itching with a smell coming from the bedsheets and blankets it was a strong odor of e- cigarettes. It was my worst night of sleep that kept me nervous. Luckily I travel with allergy tablets. Next day I spoke to my attention to have my entire bed sheet and blankets strip and removed from my bed room and she did a thorough job. I applaud her to do a fantastic job and I was so...

“good”

“My wife got food poisoning from the buffet eating seafood that not iced down.”

“Absolutely love this resort. It was our first visit there and will go back again. The employees were very kind, helpful and outgoing. Thank you for all you do to make visiting the Island special.”

“Resort was really great. It's huge and so much to do. They really have everything you can think of, multiple pools, tons of restaurants and dedicated areas for the kids and lots of entertainment every single night. The food was great. Our room was amazing (we got the swim out - highly recommend 10/10). The Staff was very nice, friendly and super helpful throughout our entire stay. We can't wait to go back next year!”

“Melhor comida dos resorts de Punta cana ”

“We had no electricity in the room for 40 minutes. They ruined my 10 years anniversary dinner. The bathroom tiles has black mold in the grout. Worst hotel ever. The manager Mr Buchanan tried to fix my bad experience but it was already ruined. ”

“Muy buen hotel y servicio 10/10”

“The entire experience from the hotel room, the beach, the pools and the staff was absolutely incredible. Staff and butler were incredibly attentive and welcoming. 10/10 experience. Would absolutely return.”

“Loved the facility and all it had. Would recommend it.”