카리브 해의 호텔 검색

“The room felt quite humid and the food was not very enjoyable especially the Asian a la carte dinner ”

“food not the good”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Our room was in a great location. Disappointed when we got there, we were supposed to be VIP and when we got there it was not available. This is one reason I booked there. Also it says 24 hour room service is included but did not say they charge each time for this, this was disappointing also. All inclusive means everything is included. Need to update what is exactly included so there are no surprises when you get there ”

“The resort was clean and we really enjoyed the large pool and beach area. Was also walking distance to Atlantis ”

“good”

“Staff super friendly, great location, tons to do.”

“10/10 , loved everything.”

“Enjoyed my stay at the Renaissance (Ocean). I'd book again”

“Bad experience with the shuttle.. they put us in the wrong one.. the hotel was at 10 minutes from the airport and we got there 1h45 minutes later because we had to drop all the other passengers to their hotel (till Falmouth)...! As for the hotel, after getting a bedroom on the highway side, we decided to pay for an upgrade on the sea side. The bedroom was nice and clean. It is very important to know (because it is not written anywhere when you chose the hotel) that we have planes constantly...

“I was upgraded to the Mirage. Everything was great and the property was beautiful. Only reason I don’t give it a 5 is that we had an issue with the ac in the room and shower handle fell off. Also had very little assistance from the butler”

“Property was ”

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“Bathroom cleaning ”

“Employees were great, the towels sometimes had stains or crusty parts but we're still clean, we upgraded our room to one with a Jacuzzi but it was broken and it took multiple days for them to fix it. No streaming services on the TVs, food was great! I would definitely come back but be sure to have a room upgrade as I feel the cleanliness of the upgraded room was better. ”

“Riu was an exceptional stay! Service was great, food was delicious, the events they had were fun, drinks were tasty. The resort was in a prime location as well! However, Riu doesn’t have an openly available transport so you will likely rely on taxis to get around if you plan to go far- bring cash.”

“Don’t go with the reviews. Service and staff are pathetic.”