โAbsolutely first class hotel - the staff are unbelievably friendly and helpful and canโt do enough for you.
The food is incredible - like Michelin star level! This is our favourite hotel weโve ever stayed in.โ
โNice location. The room was very clean. However there was no lift, which was so uncomfortable. We had to go up and down stairs carrying heavy luggage without any help.โ
โOverall was average, but we kind of knew what to expect. Nothing too bad.
The positive was the size of the family room. It was really spacious. Downsides were the bunk beds were next to the lift shaft which was a little noisy and the room had no air con and it was a bit warm.โ
โI had to check in over midnight due to the flight schedule. Instruction of how to enter the hotel was already sent to my email (no one in the reception), so that I easily opened the door.
The bedroom itself is a bit small, but has kitchen and bathroom seperately. Everything was good, but the towels & shampoo were not changed to new one, even bed was the same.
City center is close; 15min by walking, and easy to access from the airport as well. I will consider to stay again.โ
โAwful. I had the room downstair. If i knew i have to stay downstair I wouldn't book there. When i asked them to change my room they changed the double room to twin room which is also in the basement but a little more bigger and brighter. However the hotel manager(i don't know for sure) seems unpleasant about that. He said to me that i use two beds even though i am the single person. I didn't get it what he meant exactly but it looks like he doesn't want the twin room used by only one person. I...
โVery good situated. Easy access to city centre , few minutes walk from train station . Good variety of food for breakfast and very clean. Would recommend if wanting a reasonable price for a city break . Will use again. โ
โLikes - checking-in was easy and check-in staff were friendly and helpful.
The room was clean and spacious enough.
Breakfast was buffet-style and had adequate choices for my needs.
There is a good bus service into Edinburgh city centre.
Dislikes - my room overlooked the neighbouring restaurant so early evening was a bit noisy. โ
โThe hotel is probably priced as a cheap option but it is anything but! Itโs about a 15 min walk to the city. 2 modern art galleries on its doorstep and a scenic walk from the river leith. As for the actual hotel itโs amazing!! From management to housekeeping,maintenance and front of desk and obviously the bar staff ๐ are some of the nicest people Iโve ever met in my life and they go out and there way to help. Canโt thank them enough for making me feel loved โ
โThe location nd space was amazingโฆbut it was the stellar staff that get the top notch accolades. They were all so friendly and helpful from the minute we arrived to the time we left. And not just doing little things, but things rarely done now. They happened to ask about our plans for the day and when they heard we had a full day travel trip they made us a goodie bag with treats and apples. I found everything about this stay to be wonderful and look forward to a return!โ
"The location and view were truly excellent. Major tourist attractions were within walking distance. Right after check-in, we found that the bathroom sink was clogged, but it was promptly repaired. The breakfast was also outstanding. One downside was that noise insulation both inside and outside the hotel could have been better. Overall, itโs a very good place to stay in Edinburgh.
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"The hotel is conveniently located next to the conference center, although itโs a bit far from the bus and tram stations. The property is in good condition, and my room was clean. The staff were kind and helpful. Although breakfast was small, it was quite good."
"It's a good hotel. Above all, the location is the best. The facilities and hygiene are also good. However, the shower room drainage facility is inadequate."
