카리브 해의 호텔 검색

“I loved this resort. Amazing food and lots of choices and activities. It was huge and lots of fun as well as a chill vibe. ”

“I had a very disappointing experience at Serenade Punta Cana Beach & Spa Resort and would not recommend it. The food quality and hygiene were extremely concerning. At the buffet, nothing seemed to be kept at proper temperature—watermelon was warm and even had an onion-like taste. The à la carte restaurants were no better. At the Japanese restaurant, there was a cockroach on our table, and we saw oil dripping from the exhaust fan. The shrimp served to us were not properly cleaned and still had...

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Our room was in a great location. Disappointed when we got there, we were supposed to be VIP and when we got there it was not available. This is one reason I booked there. Also it says 24 hour room service is included but did not say they charge each time for this, this was disappointing also. All inclusive means everything is included. Need to update what is exactly included so there are no surprises when you get there ”

“Food was 10/10.  Pool was 10/10. Beach was 10/10. Cleaning staff was 10/10. Bartending staff 5/10, very hit or miss depending on the day. However, we were there during spring break which brought a tremendous amount of young people. Rooms 5/10: The 10th floor had some odor issues in the bathrooms, it smelled strongly of sulfur. They did move us to another room on the same floor, but the same smell persisted. Our friends were on the 11th floor and they had no issues so the odor must have been...

“good”

“Staff super friendly, great location, tons to do.”

“10/10 , loved everything.”

“This property is amazing. The rooms were nice and clean. The staff was friendly The amenities were great. ”

“Great location. Less than 10 min from the airport. East walking to shopping areas. Great staff & entertainment nightly!”

“Everything was great. The people were so kind, the suite was clean and perfect. ”

“Property was ”

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“Yes”

“Great staff, clean and close to the airport. The food was ok, I found getting things made to order (omelets, pasta, fried rice) from the buffet was best. The Asian restaurant is pretty good. ”

“The staff was absolutely amazing so friendly and helpful. The room was also beautiful.”

“Food was excellent at all the resort restaurants.”