카리브 해의 호텔 검색

“My stay was horrible the first 2 days . My television and fridge did not work the first night . After spending 4 hours of my vacation taking to staff they moved my room . The television did not work in that room and they did not fix it so no television for 24 hours the next day after mentioning it again it was replaced. The grounds were maintained there were a couple of staff that were kind. Deyter was kind and helpful. The trolley stopped once . I saved for this vacation and I should have went...

“Excellent hotel!!”

“My husband, two children, and I arrived expecting a relaxing all-inclusive vacation, but our experience has been extremely disappointing from the start.Our first room was unacceptable. The main door handle was broken, the air conditioning did not work, and both refrigerators were not functioning, leaving everything warm. Neither bathroom was properly stocked with toilet paper, towels, or washcloths.We reported the issues immediately. The supervisor seemed annoyed and said they would be fixed,...

“Great all around”

“Great place”

“The outdoor grounds are very well maintained ! We enjoyed the beach!!”

“Very late check in. Concierge wasn’t overly helpful. Room service daily was nice, but we asked for certain items every day and had to keep asking. Very first world issues, but it was a bit frustrating. Weight room AC was out and it was very hot in there every morning.”

“Good overall experience !”

“Amazing experience, hospitality genuinely, ideal location”

“Staff were very rude. I was over charged on multiple occasions, for fitness classes that the website clearly stated were complimentary. The food was horrible and overpriced.”

“Very good”

“Great staff, great food”

“good”

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Clean spaces, friendly staff, and great food options.”

“Beautiful property!”

“Our stay took a turn for the worse upon discovering significant water leakage from the ceiling in our room. Despite making three calls to the reception for assistance, we received no response, which compelled us to visit the front desk in person to report the issue. Although maintenance staff addressed the problem the following day, they merely advised the room service team to use towels to dry the water, a solution that proved insufficient. Unfortunately, we did not realize until it was too...

“We traveled as a family of 3 with a toddler age 2. Overall, we enjoyed the all inclusive amenities offered at this facility. I felt there is something to keep my toddler occupied everyday -big shoutout to the kiddie water park. The food is fantastic at the buffet and the Sport Bar (24/7) and the drinks at all the bar are equally amazing. Since the resort is newer, the rooms are new and up to date with decors/furnitures. There are few things that could have made the experience 5/5. First. As an...