카리브 해의 호텔 검색

“We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. ”

“Je suis très mitigé face à notre séjour au Serenade. D’une part, le site est magnifique, la nourriture est excellente, la plage et les piscines sont sublimes. Certains employés sont biens et d’autres non. D’une autre part, certaines situations sont arrivées lors de notre séjour avec certains membres du personnel que je juge inacceptable. Pour vous mettre en contexte, nous étions un groupe familiale avec un total de 8chambres. Tout d’abord, lors de notre enregistrement vers 23h. Mon...

“I would recommend avoiding the buffet seafood, as it was not very fresh. The meat options were acceptable. I do not recommend the Mexican restaurant. I highly recommend Bavaro Coffee, and the French restaurant was very good, especially the desserts. The Mediterranean restaurant was not recommended. However, the restaurant next door to the Mediterranean restaurant is highly recommended due to its high-quality steak. Additionally, we experienced an issue one morning when there was no water in our...

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Check in was smooth. Small wait but not an issue. This is a smaller resort which is perfect for us. Lots of amenities and activities . 3 A La Carte restaurants plus the all day buffet leaves you with plenty of choices . Nightly activities include name that tune, dating game, karaoke, beach volleyball , water balloon toss. Good experience 3.5/5”

“This place has everything thing you need or want. No need to leave the resort. We traveled with a 12 and 13 year old, they loved it!”

“We were only there two nights, but it was a great stay. This was by far the best Marriott property as far as recommending my loyalty status -Everybody in the whole place. Loved the pool, but coulda used more loungers in the sun. Food and drinks were excellent, as was the service at all (especially the private island - Jennifer). And speaking of the private island, we loved every bit of it - The boat ride, the loungers on the peninsula, the food and service, and plenty of towels. The...

“good”

“Great resort, awesome amenities!! Staff was excellent. Great experience!”

“Not a lot of food options. They are serve the same food at different prices :)”

“The pool was enjoyable, friendly and lovely staff and excellent Air conditioning.. about the room was good condition except the bathroom doors and the pillows were very uncomfortable.”

“Ver”

“A beautiful property!”

“Es un lugar hermoso! ”

“The staff at the resort were very nice and welcoming, which was appreciated. However, the overall experience fell short in several areas. Our room was not as clean as expected, specifically, the shower was still dirty upon arrival. It’s also worth noting that the hotel does not provide an airport shuttle, which can be inconvenient for travelers. The pools were just okay, and the water park had very limited hours. It didn’t open until 10 AM one day and 11 AM on another, and it closes at 5 PM....

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“The mattresses are horrible, several elderly ppl I saw and heard complaining about the beds, I too felt the mattresses need to be changed. Otherwise Hotel Riu was great the entertainers, and pool staff, security was amazing. the shuttle company Shuttle Central the bus was in very poor condition.”