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"The shops are close by loved the resort. "

"Basic, clean room with working AC. Near the center of town, so very walkable. Keep in mind, there are a lot of stairs to climb to reach the front desk."

"It’s a nice hotel close to restaurants and bars. "

"Hello, I am writing to express my disappointment regarding my recent stay at your property and to request appropriate compensation for the issues I experienced with my reservation. I had specifically booked a room with two queen beds to accommodate myself and my two sons. Upon arrival, I was initially given a room with only one bed. After bringing this to your staff’s attention, I was reassigned to a different room in another tower. Unfortunately, upon entering that room, we discovered that the carpet was wet, making it unsuitable for use. I then had to return مرة again to the front desk, where I was reassigned back to the original room with only one bed. As a result, one of my sons was forced to sleep on a rollaway bed. This was not the experience I expected, especially considering the amount I paid for our stay and the importance of this family vacation. Seeing my son sleep uncomfortably on a rollaway bed was both unacceptable and disheartening. I believe this situation warrants compensation, as the accommodations provided did not match what was originally booked and paid for. I would appreciate your prompt attention to this matter and a fair resolution regarding compensation for the inconvenience and diminished experience. Thank you for your time and understanding. I look forward to your response. "

"Hotel common areas very nice Room is average Bathroom leaky shower Inconsistent replenishment of supplies Bathrooms need an upgrade Good below average "

"Our room had an amazing view of the ocean. The lobby and grounds are beautiful. Every staff member we encountered were friendly and professional. "

"I’ve been staying at the Sheraton Santo Domingo every six months for over 10 years now!!! The staff, the cleanliness, and I must say everyone from the minute you get off the car, the attention to detail of each and every employee is exceptional! Love staying at this hotel!!!"

"The shops , the staff amazing! "

"Nice breakfast to fuel us up for the water park, till lunch time anyway! Very close to the east entrance of Atlantis. Big room, love the partial wall to give a little separation from the sleeper sofa and the other beds. Good pool area, next to the bar area and restaurant. "