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"After considering the reviews I was worried. But my stay was great, especially since I was only in my room to sleep; most of my time was spent out of it. Managed to get early check in at 2:45pm and I think lines form at the elevators because people don’t understand them. "

"Great location, staff friendly. "

"The hotel is mostly very good. It's a great location if you're going to be in Times Square a lot, and it's very clean, the staff are friendly, and overall it's worth the price. However... on our arrival day, two of the three elevators to our floors were not working, though only one was marked as such. This led to long waits and confusion. Further, beware of the "City Tax" which is just Destination Fees and gives you very minor benefits that don't come near matching the extra $45/night they charge you. Calling it a tax should not be allowed. I naively paid it because I didn't research it before booking. Next time, I'll stay elsewhere."

"Breakfast was good "

"This is an older property, so going in, you shouldn't expect Trump Tower. That being said, this is a nice place, and the staff was friendly and helpful. My brother's room had a toilet issue that was quickly resolved. If you are looking for a clean place to sleep while you are sightseeing around the city, this is it. Other than stubbing my toe on the dresser outside the bathroom one morning, it was a great stay. A very short walk and you are right in the middle of Times Square. There is also a 24-hour convenience store almost right next door with a grill. I had a cheesburger and fries, awesome! Highly recommend. "

"The ac was broken but everything else was amazing"

"The location is amazing! Close to the heart of NYC. Completely breakfast @ carve was good. Received complimentary wine, chips & chocolate! Decent gym too."

"The smell of the bathroom is weird, it didnt smell foul but it smells like old and moist. I had to buy a small space perfume. It was clean, i just didnt like how it smelled. Also the pillows smells like sweat. Staff was amazing. Everyone is so nice. "

"Overall Rating: ★★★☆☆ (Good/Average) Our recent stay in here was a generally positive experience, though there were a few minor oversights regarding room amenities that held it back from being exceptional. The Highlights The hotel serves as a solid base for exploring the city. The general atmosphere and service were fine, and we found the overall accommodations to be comfortable enough for a standard city stay. Room Amenities While the room was clean, we did notice a lack of a few basic essentials that are typically standard: • Waste Management: There were no trash bags provided in the bins, which made keeping the space tidy a bit less convenient. • Toiletries: There was no shower cap included in the bathroom amenities. Facilities & Maintenance The most significant issue occurred during my morning routine. Halfway through my shower, the hot water completely cut out. Dealing with a cold shower in the middle of a New York trip was a major inconvenience and a disappointment for a hotel in this category. Final Verdict If you are looking for a reliable, "no-frills" spot that covers the basics, this hotel is a decent choice. It is an okay stay for a short trip, provided you don't mind calling down to the front desk for those small missing items."