푸에르토 아벤투라스 리조트

“My concierge Tony was great helped me book any reservations and help me out throughout my stay. Great experience.”

“A very intimate and lovely resort. Enjoyed our stay as always, food was great, staff was awesome and over all a great peaceful stay”

“The hotel is currently under construction, and there was no prior notice or announcement about it. Due to the construction, many shortcuts were blocked, and there was a shortage of golf carts, so we had to walk to use hotel facilities such as the pool. And when we arrived, all the dinner restaurant reservations were fully booked, so we had to eat at the buffet for all four days. But the beach is beautiful and has the advantage of being eco-friendly. ”

“The service was amazing. Alan was our favorite activities staff”

“The property was great and clean, and the staff were amazing, except for our personal concierge, Alfredo. He didn't help with my grandson's birthday reservation or getting balloons and a cake (we told him we were there for my grandsons 1st birthday and would definitely pay for the items and assistance). Once we told him that we didn't want to attend the free massage, which wasn't free until you went to the hotel seminar, his whole demeanor changed, and he became very cold. Our second concierge,...

“Todo aceptable pero muy caro para lo q ofrece”

“Muy contentos, en general todo excelente, las habitaciones y restaurantes, los del staff de recepción muy profecionales, checking in y out muy fluido, sabemos que nada es perfecto y si me permiten mensionar el mal servicio de los bartenders del pool bar del lado del restaurante Laguna es muy malo y selectivo, por mucho tiempo esperas para que te tómen la orden o te hagan caso pensando q no les daremos propina, solo recuerdo a uno de nombre Gabriel, con sonrisa burlona con la que te ignoran y...

“Rooms are not luxurious by no means, but they are adequate and comfortable. A/C worked well. Zero complaints really. Snorkeling from the beach was great! Food wasn’t great but was comparable to most resorts, however, it did lack “change.” We were there 9 days and the buffets were pretty much exactly the same every day. They had variety, but it was boring. Nothing to complain about though. It was fine. Did enjoy the taco stand daily though!”