카리브 해의 호텔 검색

“loved the events and nice clean rooms! ”

“Perfect! 10/10”

“The beach here is nice however the overall experience, staff, and amenities leave much to be desired. Upon arrival as were asked if we were interested in upgrading to a family suite, which we declined thinking the original room we had booked would fit our needs. When we arrived at the room the ceiling was leaking and the room smelt of mold. The shower was also open to the rest of the room through clear glass, making for an awkward situation being we were there with our fifteen year old daughter....

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Everything was excellent ”

“good”

“Kids playgrounds was key especially for my 8 year old AND 3 year old. ”

“Staff was friendly and happy”

“Great experience. ”

“AMAZING”

“This place was buetiful but don’t expect there to be 15 bars as it is connected to 2 other properties but you can only visit the one so it’s more like 5 bars and 3 pools, it was a nice place but Expedia is misleading in there description.”

“We were fortunate enough to get a room upgrade to a Master Suite which was clean and spacious, had a jacuzzi tub on a balcony with an amazing view of the resort and partial view of the beach and ocean. The upgrade also came with Butler service. Our butler, Alan, made sure we were well taken care of, including making all of our dinner reservations for our stay. We did notice that the buildings and facilities looked a little run down. The staff were pleasant, but looked tired and there didn’t...

“La habitación tiene muebles viejos. El personal no es muy amable, no puedes pagar con tarjeta un taxi o transporte al aeropuerto.”

“The room smelt like sewage . Other than that the resort is ”

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“Food and drinks were excellent. Staff were ok, some though were vey rude. Lack of entertainment in the evening was disappointing.”

“Great stay with excellent customer service. ”