멕시코 및 중앙아메리카의 럭셔리 호텔

“Extremely disappointing experience with the hotel and its customer service. My flight was canceled due to severe weather, and I was traveling with both a child and an infant. United Airlines could not provide an alternative flight until the end of my planned trip, so unfortunately, I had no choice but to cancel the entire trip. The airline, ground transportation company, and activities I had booked all understood the situation and issued refunds. This hotel was the only one that refused to do...

“The air conditioning was quite noisy, which made it uncomfortable at times. I also think the restaurant reservation system could be improved to be more efficient and user-friendly. The French restaurant, which required an additional fee, was disappointing—the steak was overcooked and dry. The service was also not great, as the staff handled the plates roughly. There were very limited activities available, with the pool being pretty much the only option.”

“바다반 라군반 너무 예쁘고.옆집 하드락호텔공연도 볼수있어 좋았어요”

“The stay was ok. The only problem we really had was with the buffet it kept moving, and the food was always cold. It didn’t matter if we got there early or late it was always cold. On the plus side it was a waiter named Ismael that was at the Asian restaurant that made it enjoyable while we stayed”

“먼저 도착하면 직원들이 친절하게 짐을 모두 받아 주고 전 AQUA CLUB 를 사용을 해서 5층에서 앉아서 체크인을 했습니다. 이게 정말 편하고 좋더라구요. 점심 전이여서 간단한 요기도 하구요.객실도 깨끗하고 에어컨이 잘되어 있어서 더운 날씨에도 아주 편했답니다.특히 좋았던것은 음식이 너무 맛있었습니다. 식당에서 일하는 직원들 너무 친절하고 맛있는 음식 추천이 너무 좋았습니다. 지금도 음식 생각에 입에 침이 고입니다. 우리 가족 모두 만족했습니다. 앞으로도 시간이 된다면 방문하고 싶은 호텔 입니다. 그리고 스타벅스가 P층에 있는데 마음 편하게 커피를 즐길 수 있는 것도 좋았습니다.해변도 깨끗하고 수영장 물관리도 잘되어 있었습니다.”