Chacmuchuch Vacations from ₩2,204,536

Food was excellent but dessert menu can improve. Service was good and staff friendly but there were too many people for amint of staff that they were juggling from one place to another. Not enough entertainment for adult and teens. Bedrooms were excellent but the bathrooms has no locks We really enjoyed our trip and I would go back😊

Perfect for all ages

Place is gigantic. Not big, gigantic. Property is well maintained. Waterpark, pools, bowling alley, and mini golf all a hit with the kids. The food for being an inclusive was pretty good. Only bad meal was the grand buffet for dinner. However, their breakfast is excellent. Beach is terrible. It’s so bad you don’t even want to go on at all. We were there for five days and did not spend any time on the beach and we are beach people. Also I felt it was understaffed. Could be because of the size or because of the week we were there.

The swim out room was amazing, the housekeeping was beyond amazing! We were the romance package and felt treated a little less then because we weren’t the serenity package. Despite paying good amount of money. The romance dinner was not good and needs revamping. I do highly recommend the resort despite some communication and treatment issues. The bar staff, buffet staff and the restaurant staff were amazing. Highly recommend the Asian fusion restaurant hands down the best restaurant. Frank at the spa, mescal and the swim up circle bar and lobby bar staff was incredible.

This Resort appeared to be everything we had expected… close proximity to the airport, beautifully well maintained grounds easy access to the beach (although the sourgasam was prevalent, but maintained throughout the day) a beautiful view from our spacious Jr Suite Oceanfront on the Adults Only side. The food was fresh and well prepared… the huge problem was the resort had not given us warning during our booking that a group of nearly 2,000 members who rented a whole section of the resort, and cut off five restaurants that were advertised as available to us during our stay. We were given two restaurants, a buffet, and outdoor food events. It was a repetitive menu of the main area, from being Italian night, Steakhouse, and a Brazilian night. There is a side building with two options on specific nights that are Asian, or Mexican, the food was good, but the same options on the day of those nights, and long waits. Had we been told we would have definitely booked our ten day stay either before or after that event as we were limited to certain areas/restaurants that is normally offered. The staff were over worked, and overwhelmed, which caused a lot of confusion, and little communication. Not the staff’s fault. We would suggest not booking days before, and after Palm Sunday for the next few years as this group has a 10 year contract, and it sadly affected many people’s stay, it wasn’t the end of the world, but unfortunate for many.