Town Houses in Mexico and Central America

"Beach wasn’t clean"

"Breakfast was good but the rest of the food was not good but that’s expected at a party resort which is does well. Location is amazing can walk to downtown Cancun easily."

"Great stay. Building is amazing. Rooms are great."

"Amazing hotel, great pool and rooms were clean and comfortable. Location was great as well!"

"Loved it"

"The only thing that disappointed me was an smell that it come from outside or the pipes smell like rattan eggs couldn’t sleep , I switched rooms ad it was the same"

"Great hidden gem. Loved the place. Wish u could have stayed longer. "

"The hotel is kind of old, but very clean and doesn’t have any bad smells. However, some of the staff seem not well trained, and they were not very friendly or professional."

"The property outside is actually really pretty.. the grounds were kept very nice!! Thats about the only good thing I have to say about this resort. The rooms need renovated badly, they don’t clean them well either. There is zero shade on the beach at all. The lobby needs updated and actually the whole resort needs renovated. The reserving dinners daily is ridiculous and if you don’t go down early enough to reserve your nightly dinners at one of three restaurants you’re out of luck and stuck eating the VERY subpar buffet, which had flies flying around and landing on all of the food every time we were there, NONE of the food at any of the restaurants or the buffet was very good at all.. we actually got sad when the reservations would get full and HAD to eat at the buffet.. even though the restaurants were NOT much better. The staff was ok.. not the friendliest.. the drinks at the poolsides were not good and they didn’t know how to make a lot of regular easy drinks. The pools weren’t very clean and just not appealing to swim at all. The tv in our room worked about half the time and the water didn’t work for hours one of the days, we couldn’t flush the toilet or use the sink. We've stayed other places in Cancun and thought we would give Occidental Tu Cancun a try but sadly we wont be back. I feel like this may be harsh but I am being honest, my husband had much more harsh things to say so thought I would do the review. Stay elsewhere."