Tancah, Tulum hotel rooms at the Catalonia

"This was my second time at TRS. I really enjoy coming her to relax."

"Excellent place to stay with the family. "

"Súper friendly and helpful staff, fun entertainment group and great activities. "

"Upon check in, we had a minor issue with our room not being ready on time. I did ask to speak to the manager on duty. The hotel manager Kevin was very accommodating and even offered us a special dinner to make up for the late check in. Gabriel, Our room concierge was also great. He was very attentive, helpful and went above and beyond to attend to all of our needs. He planned a romantic dinner for us to celebrate our anniversary. Lucia the manager at olio - was great. She made sure our experience was perfect. You can tell these guys enjoy what they do and take it seriously. I also want to give thanks to Estela at the front desk, Jeremias at preferred lobby bar. I highly recommend this resort. It’s relaxing, luxurious and the customer service is top notch. "

"Family friendly. Clean. Fun "

"The animation team truly made our stay unforgettable! Edgar, Abraham, and Diego were so entertaining, friendly, and full of energy. They went above and beyond to keep everyone engaged and having a great time. You can really tell they love what they do it made such a difference in our experience. So much fun and so many laughs!"

"Beautiful resort and amazing customer service. Will recommend to friends and family!"

"Stay was great, the sleeping accommodations were excellent. The extra bed and sofa bed ensured that everyone got a bed. EXCELLENT"

"Room was humid and could have had a little better upkeep. Fan in bathroom didn't work. But overall very good"