Find Hotel with a Concierge in Riviera Maya

"Very kind and helpful staff. "

"We were looking forward to our trip as friends had an excellent time last year. We joined them on their return trip and sadly, it was less than hoped for all of us. We were in the family select section and the rooms were very nice, the service was lacking as was yhe types of "

"Excellent "

"Everything was top shelf service and experience. Rooms were always clean, staff were super amazing, especially Yessica and Carlos. Pool was amazing and well kept. "

"A little bit diversity will be better."

"Best resort !"

"We had a wonderful stay at Catalonia Royal Tulum. The hotel itself was very clean, and one of our absolute favorite parts was the walk from the main area to the pool and beach—it’s a beautiful jungle path that really makes the experience feel unique and peaceful. Along the way, we saw lots of coatis, which were so fun and added to the whole nature vibe. The restaurants were very good overall, and we upgraded to the Privilege package, which was definitely worth it—especially for access to the Bloved restaurant, which we loved. The beach was absolutely beautiful. We spent so much time just sitting, relaxing, and enjoying the view. The breakfast buffet was also a highlight—very expansive with tons of options, so there was always something for everyone. The only downside for us was the amount of smoking throughout the resort. Unfortunately, we often couldn’t leave our balcony door open because of the cigarette smell, and it was noticeable in many areas. It’s a bit of a drawback, especially in such a stunning natural setting. Overall, a great stay with beautiful surroundings, good food, and a relaxing atmosphere—with just that one area for improvement."

"The rooms were clean. Some staff was friendly and others were rude. The resort has plenty of room and lots of things to do. A couple of things that need improvement were being able to make reservations at the restaurants. We could not get into one the whole time we were here. We ate at the buffet. And the pools need to be open later than 6 pm. I would definitely return as for the most part it was a great trip"

"The rooms were good and the food was excellent. The heavy pressure sales for membership however took a good 3-4 hours of our day. "