Xcaret Vacations from ₩925,747

Clean room , staff courteous

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

i loved our stay here, Sam did amazing helping me throughout my trip. I can’t wait to visit again(:

Tremendous staff, welcoming atmosphere, drinks always cold.

The resort is nice enough. The worst part is reservations for non-VIP at the restaurants were impossible to get. The desk opened at 730am and by 8am there were none left or maybe one at 930pm. So we were forced to eat at same buffet all week which made me feel a little jipped. Also, and this feels like there's nothing to be done but our room had a balcony and the bed faced away from the balcony. The balcony itself faced directly into someone else's room and their bed. So when I was out looking at ocean I could turn my head and see directly into the neighbors in bed. Such terrible design! There is no drink service at the pools or beach (there are bars open but no wait staff) which was also disappointing. But there were plenty of chairs, the entertainment was better than some places we've been, and it was pleasant enough for the price point.