Kim Ma, Hanoi hotel rooms at the Fraser
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Top Kim Ma Hotel Reviews
Hanoi Splendid Premium Hotel
10/10 Excellent
"My wife and I had an absolutely wonderful experience. From the moment we arrived until our departure, Bob and his entire team went above and beyond to make our stay special. Bob’s professionalism, kindness, and attention to detail truly stood out. He was always available to assist us and made sure everything was taken care of throughout our stay. He also helped us arrange excursions and restaurant reservations, which made our trip even more enjoyable and stress free. His recommendations and assistance were greatly appreciated. The entire team was equally welcoming, attentive, and genuinely committed to providing excellent service. The hospitality exceeded our expectations and made us feel truly valued as guests. A huge thank you to Bob and the entire team for making our stay so memorable. We are extremely grateful for everything and would absolutely stay here again. Highly recommended!"
HOTEL du LAC SIGNATURE
10/10 Excellent
"This hotel is a gem inside the old quarter, excellent location, amazing staff. All the staff are authentically warm and helpful and work to help you have the very best time in Hanoi. We had 1 maintenance issue in our room and staff arrived within 3 minutes of us calling. Wow. The Onsen / spa was wonderful after walking many kilometers on the charming streets. Michelin restaurants are around every corner. Come to Hanoi and have a fabulous time."
L’HÔTEL du LAC Hanoi
10/10 Excellent
"This is an older property but is well maintained. We had an issue with our room but the hotel manager, Louis, handled the situation beautifully. We were quickly upgraded to another room. The breakfast staff led by Irene was also great."
Royal Signature Hotel Hanoi
10/10 Excellent
"Staff is wonderful. Hotel is clean. Old Quarter is a crowded and busy place."
The Hanoi Signature Hotel
10/10 Excellent
"Giang was working reception most of the time, she was friendly informative with great advice. Answered all our questions. All the staff there were great."
Lotte Hotel Hanoi
10/10 Excellent
"Nice and clean upscale hotel. The amenities were very worth it. The concierge was very helpful, but the rest of the staff was unapproachable. Grab is a nightmare."
GRAND HOTEL du LAC Hanoi
10/10 Excellent
"The location was great, right in the heart of Hanoi. The staff was excellent, helpful and courteous in every way. They couldn't have been better."
The Oriental Jade Hotel
10/10 Excellent
"Excellent service. Everyone is so kind and attentive, very accommodating and friendly! Location is another plus. Would recommend."
Hanoi Royal Premium Hotel
10/10 Excellent
"Very good"