โI would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage,...
โOur stay at Hanoi Splendid Hotel was wonderful. The room was clean, comfortable, and well-equipped with modern amenities. The staff were friendly, helpful, and always ready to assist us. The location is also very convenient, with easy access to the cityโs attractions. I highly recommend this hotel to anyone visiting Hanoi.โ
โThis hotel is in a fantastic location, and the front desk staff is wonderful. We were looking for help to book a tour of Ha Long Bay. Abee took fantastic care of us, booked the tour and follow up with us to make sure that everything was perfect. She is awesome, and provided amazing customer service. I would definitely recommend staying at The Q.โ
โEverything was really good, especially the kindness of the staff as well as the consideration of late-checkout. I was even able to take a shower after checking out so I could go to the airport with the fresh condition. I would definitely consider to be staying here again if I coming to Hanoi in the future. โ
โFast & friendly check in and staff helpful. Great to have a dip in the pool after a long flight. Only stayed 1 night before an arranged tour but they kindly made up a breakfast box for our early departure โ
