플라야 델 카르멘, 킨타나로오의 로맨틱 호텔

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“Room was always clean and fresh. Beach towels replaced daily. Staff were very friendly and helpful. Staff bringing drinks were around continuously. Entertainment team was on point. Food was delicious. The beach is eroding, but nothing that the resort is responsible for. This was our second stay at this resort and we would definitely go back.”

“The pool was nice and clean, but it was very cold”

“The room was very spacious and very clean. The staff was incredibly kind and respectful. The only thing that bothered us was the early closure of all bars, especially since it was adults only.”

“La habitación, personal y ubicación excelentes ”

“직원들 정말 친절하고 룸 컨디션도 청결하고 좋았어요!”

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“I traveled with my family! Property was clean and all staf was good ”