플라야 델 카르멘, 킨타나로오의 로맨틱 호텔

“Room was very nice! Staff was amazing and very accommodating and friendly. Food was so good and great location for excursions and shopping. Fire show every Thursday was highlight of the stay. ”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“Amazing room. Terrific staff. Wonderful food. Just an awesome experience.”

“Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here. ”

“The rooms are great. All of the staff is amazing. This is our 5th time back. 2x as the Royale, 2x as Hilton and now once as Hyatt.”

“All staff were incredibly helpful and professional. Even when our excursion pickup location was missed, they worked to find a solution and offer help. At the restaurants, we found staff to be well trained and knowledgeable about everything. Everything felt premium. ”

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Everything was great”