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“Beautiful and restorative atmosphere with very attentive hosts. All the creature comforts needed (coffee in the morning, hot shower) while enjoying the jungle. ”

“Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged. The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not. Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...

“Los domos son muy bonitos para fotografías, pero la realidad es que están muy descuidados. La chapa de la puerta está floja y cuesta trabajo cerrarla, los mosquiteros no están bien sellados, las llaves de la regadera no funcionan bien, había focos fundidos y que parpadeaban constantemente (no relacionado a la alimentación de luz solar, porque otros focos no parpadeaban). El hecho de que no hagan limpieza todos los días hace que la cantidad de bichitos sea muchísimo mayor que en otros glampings...

“El establecimiento estuvo increíble, perruno me cobraron lo pactado eran 60 USD y me cobraron 89.90 USD en el ticket venia un cargo extra por una persona de 15 USD No es correcto que expida hago esos cargos cuando dice que solo serán 60 USD”

“Pictures look better than the actual place. Location was great! But the noise situation was out of hand. Too loud in the morning -we were right next to reception and the music playing in the morning at 7:30 am was unnecessary. I’m Not sure what happened, but we all left with bug bites- either Bed bugs or spiders… ”