Residences in Quintana Roo

"The Hyatt Vivid is amazing! The location is perfect, the staff is super friendly, and everything is really well maintained. The food options were great and the entertainment was a blast. Only thing I’d suggest is having an app to make restaurant reservations and see which places are open and their hours—that would make it even easier. Other than that, everything was fantastic. Can’t wait to come back! "

"Our stay was truly amazing, and we felt so well taken care of the entire time. A few people especially stood out to us: Angel (Entertainment): Fun, so sweet, and incredibly talented at everything he did. He made us feel so welcome—we absolutely loved him. Oscar (Concierge): Truly an angel! He went above and beyond to take care of us, and it’s clear he loves what he does. Cesar (Market Place): Fantastic service and always so attentive. Juan (Pool Server): Made sure we never went without and kept everything perfect by the pool. Jonathan (Bartender): Hilarious and made our experience at the bar so fun. Jonathan (Entertainment): So sweet and helpful—we really appreciated his warmth. Javier (Preferred Bar): So nice, offered us tequila samples, crafted amazing drinks, and was such a pleasure to talk to. Our stay was blissful. The food was consistently delicious, the drinks were amazing, the atmosphere was relaxing, and the pools and property were so clean and well cared for. We couldn’t have asked for a better experience!"

"Very good "

"Old hotel "

"I liked everything, the waiters are very welcoming, the recreation team, cleaning staff are all very attentive"

"Todo muy encantador "

"Our stay at the Riu Palace Peninsula it was simply unforgettable.The service and the kindness of all the staff were exceptional, and the hotel itself is beautiful, offering every comfort you could wish for. We would like to give a special thank you to Violeta, the Public Relations Manager, for her attention and warmth. The buffer offering great variety and the specialty restaurants are truly outstanding. Without a doubt, choosing to celebrate my birthday there was the best decision. It was also our first visit to Mexico, and I'm certain it won't be the last. s simply "

"Very nice staff "

"Awesome property very clean "