멕시코 및 중앙아메리카 리조트

“Creo que si aire acondicionado no sirve o lo apagan porque en si en el hotel hace mucho calor y también en las habitaciones El piso del cuarto estaba levantado y el elevador le falta mantenimiento”

“Such a shame that the staff/management is so terrible at such a beautiful place. My family and I had the worst experience. We encountered an unsafe situation at the beach part with a hotel security that was unprofessional, rude, and disrespectful. When we sought help at the lobby, no one was available. They told us to return the next morning without care of what we had experienced. The next day, the management listened and basically said that the higher ups limit what they can do to try and make...

“Todo hermoso fue un viaje de mucha bendición para mi y mi familia El desayuno de 100 un aplauso para este bello hotel”

“We had an amazing experience.”

“Primera vez hospedándome y volvería. El personal fue muy amable y nos apoyaron ante cualquier duda, la comida deliciosa, la habitación, la zona de alberca y jacuzzi limpias y la vista increíble.”

“Viajamos de Guatemala 🇬🇹 todo excelente no la pasamos muy bien en familia, la ubicacion es excelente le doy 10/10 .”

“청결부분이 너무 안좋아요 티비아래 탁자에는 씹던 껌이 붙어있었고 드라이기에는 먼지가 가득해서 단한번도 사용하지 않았습니다 씻을때마다 물에서 이상한 냄새가 나고 박당 10만원이여도 아까울거같은데 30만원이라니 투어때문에 가성비 숙소로 찾은곳인데 숙박후 너무 실망했습니다 남편은 여기묶기 시작한날부터 아침에 가래가 낀다고 하더군요 물온도 조절하기도 어렵고 샤워하느라 오래틀어두면 뜨거운물 조절부가 뜨거워져서 샤워후 물끄기도 어렵습니다 보통은 온 첫날 와인이나 다과등을 준비해둘텐데 둘째날 들어오니 갑자기 와인과 마카롱이있는것도 의문이였습니다 둘째날 투어후 귀가하니 수건이없어서 요청하려고 컨시어지,하우스키퍼,로비 모든곳에 전화를 해도 연결이 되지않습니다 시간을 두고 다시 전화를 걸어도 받지 않더군요 결국 직접내려가서 수건요청했구요 조식에선 머리카락이 나오고 그냥 모든것이 엉망이고 기분이 나빴습니다”

“Came here for a wedding. The hotel itself is nice, but it's definitely not worth the price, especially considering how little is included with your stay. The food at Sea Cat Restaurant was decent, and the breakfast was okay, but there were several extra charges that really took away from the experience. The hotel shuttle costs $55 per person, each way, plus a 15% tax. For a family, that adds up incredibly fast. Paying $126.50 round trip for one person is excessive, especially when the hotel...