플라야 델 카르멘, 킨타나로오의 온수 욕조가 있는 호텔

“Staff are the best”

“The activities group is great and a lot of fun at the main pool. The golden pool has an amazing staff like Miguel. The rooms are clean, all staff is friendly and helpful! Selection of restaurants is great! The elevator in our building #1 didn’t work 98% of the time so walking to the third floor wasn’t fun multiple times a day. ”

“El bar regular ”

“This property was gorgeous. We stayed with our family of 4, including 2 teenage sons. There was something for everyone. The staff was wonderful and extremely attentive. The pools, gyms and restaurants were all amazing. My only complaint- not even really a complaint, is that the property doesn’t have food close by unless you do room service. The room service was excellent, tons of food for the price. They offered coffee in the lobby but would have been nice to have a place to have drinks or...

“Very convenient to all that is Playa del Carmen ”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“It was generally nice, just that there is no ocean view from the room. But the rooms are big and clean.”