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“I was Beyond disappointed. Rooms smelled like a tiki torch fuel. You cant flush toilet paper and are asked to leave it in the trash in the room for 24 hrs. the beach was dirty and unclean. I asked for a refund and they didn't honor it or give me credit to one of their alternate properties Very poorly managed”

“Loved our stay here!! Would come back in a heartbeat! Vibes, food (only ate breakfast) and views were all great. Drinks at the bar get spendy so heads up if you're planning to partake. ”

“bien”

“Excelente lugar para descansar y relajarse. ”

“From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

“Si. Todo bien con la alberca.”

“Wonderful hostess. Lovely cenote, it is slightly busy during the day as the Cenote is shared by 4 establishments. In the morning and evenings it is peaceful. The grounds and the yoga room were serene. No AC was fine in April. Lots of mosquitoes. The bed nets helps but the screened porch doe not keep them out. Keep in mind this is at the end of the hotel zone so it takes 25-45min to get here from the main intersection with the Tulum traffic. Overall if you are looking for glamping experience,...