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"11 nights - King room with private terrace - Front desk staff handled a misrepresentation of our room book through Expedia effectively, taking ownership of the issue. Clean private beach, attentive courteous staff, excellent hospitality and housekeeping service. "

"We really enjoyed our stay. The staff was friendly and accommodating. The location is beautiful with multiple pools by the beach to enjoy and relax. I received a wonderful experience at the spa. Guided tours through the hotel are overpriced. We decided to book tours with locals instead. The food provided by room service is not as good as the restaurant food."

"Clean room! Great friendly staff!"

"The property and treatment of the staff was incredible , and we will most definitely be returning "

"BEST VACATION EVER"

"Great staff very friendly very luxurious"

"The property is huge and it takes a little while to orient to the different hotels, pools and other facilities. The water park was very nicely maintained and there were many different rides ranging from thrilling to relaxing. Would have appreciated some information on conditions of the different beaches daily in the app as well as restaurant closures. The pools were clean and there were plenty of chairs. Would have been nice if there were more locations to get beach towels. The restaurants can be very expensive but there were plenty of warnings about the price. What we found annoying was that several places were closed, especially when the crowd got larger. In the evenings there was not much in terms of entertainment especially for kids/teens. The room was quite spacious but our phone was not working and no one came to fix it despite speaking with front reception in person. We got the ocean view room so we enjoyed the gorgeous views daily. Overall this was a lovely stay. It was our first time but probably not the last!"

"Overall "

"The staff at the front desk. Managers and team Members Bronson, Vernita, and Calvin and the cleaning crew all was excellent can’t wait to visit again. Not to mention the property is safe with security and it’s a safe place to get away in quietness just to relax without disturbances "